Scheduler

TN United Kingdom; Walsall; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established industry player in property maintenance is looking for a detail-oriented Scheduler to join their Planned Maintenance team. This role involves coordinating fire safety works, managing schedules, and ensuring compliance with client expectations. The company is committed to growth and offers training and development opportunities. If you're organized, possess strong communication skills, and thrive in a fast-paced environment, this position could be the perfect fit for you. Join a team that values your contributions and supports your career progression.

Benefits

Training and development opportunities

Progression opportunities

Qualifications

• Experience in scheduling or coordination within planned maintenance or construction.
• Strong understanding of operative skill sets and scheduling logistics.

Responsibilities

• Schedule and allocate works based on qualifications and availability.
• Ensure timely delivery of scheduled works and maintain accurate records.

Skills

Scheduling experience

Coordination in property services

IT skills

Communication skills

Attention to detail

Education

GCSEs in English and Maths

Tools

Scheduling software

Microsoft Excel

Job description

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Thorn Baker has teamed up with one of the UK's leading property maintenance and refurbishment groups. A national presence serving sectors such as social housing, defence, hotel and leisure, healthcare, and education, with a turnover of c.£250 m and around 1,000 employees, they have grown significantly over the last few years. To support their continued and ambitious growth plans to double in size in the next 4 years, they are seeking a highly organised and detail-driven Scheduler to join their Planned Maintenance team.

What's in it for you:

• £28,000 - £35,000 per annum, depending on experience
• Training, development, and progression opportunities

Your Responsibilities:

• Schedule and allocate fire compartmentation works to operatives based on trade specialism, qualifications, location, and availability.
• Ensure all scheduled works are delivered within agreed timeframes, regulatory deadlines, and client expectations.
• Use scheduling and job management software to manage workflows, monitor performance, and make real-time adjustments to resource planning.
• Coordinate with administrators and the Contracts Manager to maintain accurate and up-to-date records of appointments, operative availability, and project progress.
• Communicate with residents to confirm appointments and minimise disruption during works.
• Monitor daily progress and reschedule jobs promptly in response to changes such as absenteeism, job overruns, or access issues.
• Manage multiple planned workstreams and contracts simultaneously, adapting to varying requirements and priorities.
• Full job description available upon request

Required Skills:

• Proven experience in scheduling or coordination within planned maintenance, property services, or construction - ideally related to fire safety, social housing, or compliance works.
• Strong understanding of operative skill sets, qualifications (e.g. FIRAS or equivalent), and location-based scheduling logistics.
• Excellent IT skills with experience using scheduling software and Microsoft Office (especially Excel), and GCSEs (or equivalent) in English and Maths
• Organised and methodical approach with strong attention to detail.
• Excellent communication skills, both written and verbal, with a customer-focused mindset.
• Ability to prioritise and manage a high volume of tasks and adapt quickly to changing circumstances.

For more information on the role please contact Will at Thorn Baker on 07970 224 907 or email: will.elliottthornbaker.co.uk