Scheduler

Lanes Group; Leeds; Hybrid; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Pension scheme

Death in service

24 days holiday

Ongoing training and development

Job summary

The Lanes Group is seeking an organised Wastewater Tanker Scheduler to join our expanding operations team in Leeds. You will plan and coordinate tanker movements, ensure drivers and vehicles are optimally utilized, and respond swiftly to urgent customer needs to keep critical wastewater services moving.

This role emphasizes proactive scheduling, strong communication with field teams, and adherence to SLAs. The position offers a competitive salary with a discretionary bonus and progression

Qualifications

• Previous scheduling, planning, or dispatch experience.
• Experience within wastewater, drainage, utilities, transport, logistics, tanker operations, or field services.
• Strong organisational and communication skills.
• Ability to prioritise multiple tasks in a fast-moving environment.
• Confident using scheduling and operational systems.

Responsibilities

• Planning and scheduling wastewater tanker operations across a busy service area.
• Managing driver workloads and vehicle utilisation to maximise efficiency.
• Responding to urgent and reactive customer requirements.
• Coordinating directly with operations managers, drivers, customers, and field teams.
• Monitoring job progress and making real-time adjustments when priorities change.
• Supporting service level agreements (SLAs) and operational KPIs.
• Identifying opportunities to improve productivity, utilisation, and customer service.

Skills

Scheduling

Planning

Dispatch

Organisation

Communication

Tools

Scheduling software

Job description

Wastewater Tanker Scheduler - 4 on 4 off shift pattern 12 hours per day

We are building something different. As part of an exciting growth phase, we're looking for a highly organised, proactive, and solutions-focused Wastewater Tanker Scheduler to join our newly established operational team. If you thrive in a fast-paced environment, enjoy solving logistical challenges, and take pride in keeping critical services moving, we'd love to hear from you. This is more than just scheduling. You'll be at the heart of a vital wastewater operation, ensuring the right resources are deployed at the right time to support customers, emergency responses, planned works, and service delivery across the region.

What we offer:

• Up to £36,000 per annum dependent on experience + up to £6k annual discretionary bonus
  
• 24 Days holiday
  
• Pension scheme
• Death in service
  
• Ongoing training and professional development
• Opportunity to work with a leading water utility network

As an Operations Scheduler, you will:

• Planning and scheduling wastewater tanker operations across a busy service area
• Managing driver workloads and vehicle utilisation to maximise efficiency
• Responding to urgent and reactive customer requirements
• Coordinating directly with operations managers, drivers, customers, and field teams
• Monitoring job progress and making real-time adjustments when priorities change
• Supporting service level agreements (SLAs) and operational KPIs
• Identifying opportunities to improve productivity, utilisation, and customer service
  Ideally, you'll have:
  
• We're interested in people who can think ahead, stay calm under pressure, and make things happen.
• Previous scheduling, planning, or dispatch experience
• Experience within wastewater, drainage, utilities, transport, logistics, tanker operations, or field services
• Strong organisational and communication skills
• The ability to prioritise multiple tasks in a fast-moving environment
• Confidence using scheduling and operational systems
• A customer-focused approach with a problem-solving mindset
  

About the Lanes Group:

The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.

We are an equal opportunities employer and welcome applications from under-represented members of the community.