Scheduler

Red Door Recruitment; England; On-site; GBP 24,000 - 28,000; Full time

Job summary

A well-established company in St Albans is seeking a Scheduler to join their team. This busy role includes managing service requests, dispatching engineers, and ensuring jobs meet contract SLA. The position offers competitive salary, training opportunities, and benefits like annual leave and social outings.

Benefits

20 days annual leave plus bank holidays

Free parking

Social outings

Qualifications

• Good planning and organisational skills.
• Happy working in a fast-paced environment.
• Excellent telephone manner.

Responsibilities

• First point of contact for incoming calls and service requests.
• Sorting and dispatching calls to engineers based on skills.
• Attending training and Health and Safety courses.

Skills

Planning

Organisational Skills

Communication

Telephone Manner

Tools

MS Office

Job description

A well-respected and well-established company based in St Albans are looking for a Scheduler to join their friendly and close-knit team.

This is a busy and fast paced position that offers great training and progression opportunities!

What s in it for you?

Salary: Up to GBP28k depending on experience, reviewed after 6 months

Hours: Monday to Friday 8:30am-5:30pm

Great training and progression opportunities

20 days annual leave plus bank holidays

Free parking

Social outings!

Key responsibilities:

First point of contact for incoming calls and services requests received by telephone and email.

Working with the live reporting system ensuring all assigned jobs are started and completed within the contract SLA.

Sort and dispatch calls to engineers or sub-contractors based on the correct skills set, geographical location and service delivery arrangements.

Prioritise urgent jobs and plan and dispatch operative/sub-contract support to address urgent demand.

Attend training and Health and Safety courses from time to time as directed by the Contracts Manager

What the client are looking for:

Good planning and organisational skills and the ability to prioritise own workload efficiently.

Happy working in a fast-paced environment

Excellent telephone manner

Strong communication skills

Working knowledge of MS Office including Excel and Outlook

Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.