Scheduler

Beacon Specialized Living; Dumfries; On-site; GBP 25,000 - 32,000; Full time

Job summary

Beacon Specialized Living is seeking a Staff Scheduler to organize and coordinate DSP shifts across homes and programs. You will work with CTMs, PDs, admissions, finance, recruiting and operations to ensure staffing levels meet client needs and regulatory standards.

The role focuses on scheduling efficiency, staff support, and cost-effective staffing solutions, with a Monday–Friday day program and in-office duties.

Qualifications

• Bachelor's degree preferred in a related field.
• Minimum 2 years supervising scheduling of hourly staff, high volume.
• Experience with scheduling, staffing, or administrative support.
• Strong organizational and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to collaborate across departments.
• Knowledge of scheduling software and tools.
• Understanding of labor regulations in healthcare or similar fields.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Schedule Direct Support Professionals (DSP) for shifts, training, and shadowing across designated homes.
• Resolve scheduling conflicts and optimize staffing solutions.
• Support special projects and administrative tasks as needed.
• Oversee use of Scheduling Application to maintain accuracy and timeliness.
• Coordinate with Home Managers, CTMs and PDs to meet client needs.
• Collaborate with admissions, finance, recruiting, and operations to meet staffing requirements.
• Provide staff support across designated area while reducing overtime and turnover.
• Assist executives in strategizing labor and payroll efficiencies.
• Fill shifts to maintain service levels across homes.

Skills

Communication

Computer skills

Multi-tasking

Teamwork

Education

Bachelor's degree

Tools

Scheduling software

Job description

Company Summary

Beacon is a successful and national behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors.

Company Summary

Beacon is a successful and national behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors.

Position Summary

The Staff Scheduler is responsible for managing and coordinating the scheduling of Direct Support Professionals (DSP) across designated homes and programs. This role ensures that staffing levels are maintained in accordance with company policies, regulatory standards, and client needs. The Staff Scheduler works closely with Care Team Managers (CTM), Program Directors (PD), and various departments to ensure efficient and effective staffing solutions.

Primary Responsibilities

• Collaborate with Care Team Managers (CTM) and Program Directors (PD) to schedule DSPs for shifts, training, and job shadowing opportunities.
• Assist in creating staffing solutions and resolve scheduling conflicts or issues as they arise.
• Provide support for special projects and administrative tasks as needed.
• Oversee the efficient use of the Scheduling Application to maintain accurate and timely scheduling.
• Engage with Home Managers and Program Directors to ensure compliance with scheduling standards and client needs.
• Work closely with admissions, finance, recruiting, and operations teams to ensure staffing needs are met across all homes.
• Provide support for individual staff needs across the state of Michigan (designated area).
• Monitor staff allocation to reduce overtime and turnover rates, ensuring cost-effective staffing solutions.
• Collaborate with executive management to strategize labor and payroll efficiencies.
• Assist with filling shifts in homes as necessary to maintain service levels.

Education And Qualifications

• Bachelor's degree in a related social science discipline is preferred.
• A minimum of 2 years of previous operations and/or supervisory experience scheduling hourly staff (high volume).
• Proven experience in scheduling, staffing, or administrative support.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments.
• Knowledge of relevant scheduling software and tools.
• Understanding of labor laws and regulations, particularly in healthcare or similar fields.
• Ability to work independently and manage multiple priorities effectively.
• Must pass criminal background check.
• Must possess a valid Driver's License.
• Proficient in speaking, reading and writing the English language.
• Approved by state, federal and government entities to work within BSLS programs.
• Ability to use office equipment, including BSLS information technology systems.

Skills And Abilities

• Must be able to communicate and function in an interdisciplinary team.
• Strong computer skills utilizing various software programs and applications.
• Excellent oral and written communication skills.
• Ability to create professional employee communication materials.
• Capable of working well with all levels of the organization.
• A professional demeanor.
• Demonstrated ability to multi-task.
• Ability to work with little daily supervision.

Position Type/Expected Hours Of Work

This is a full-time position, Monday-Friday, 9am-5pm, in office.