SC-Cleared Business Analyst - Public Sector

Opencast | B Corp™; Leeds; Hybrid; GBP 50,000 - 75,000; Full time

Benefits offered by this job

7% employer pension contribution

Share options

Discretionary bonus

25 days holiday

Life happens days

Wellbeing support

Professional development

Volunteering opportunities

Job summary

Opencast is seeking a Business Analyst (Consultant) to work with government and public sector clients, translating complex needs into actionable requirements. The role involves collaboration in cross-functional teams and travel across the UK to client sites, with a focus on delivering high-quality, user-centred digital services in line with GOV.UK standards.

Applicants should have recent public sector experience, strong analytical skills, and the ability to work in Agile environments, ensuring

Qualifications

• Recent government (public sector) experience and/or experience of delivering complex digital services that meet Government Digital Service (GDS) standards.
• Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals
• Elicit, analyse, validate and prioritise business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis
• Define epics, features, user stories, acceptance criteria and non-functional requirements; maintain traceability and facilitate prioritisation
• Use business modelling, process improvement and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation
• Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus and adapting messages to different audiences
• Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way
• Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans and outcomes to ensure solutions meet requirements
• Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. GOV.UK Service Standards), in large and complex organisations
• Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively
• Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders

Responsibilities

• Build strong relationships with client stakeholders and translate needs into clear requirements.
• Collaborate in multi-disciplinary teams with product managers, developers and researchers to deliver meaningful solutions.
• Ensure work meets Opencast's standards including quality, environmental and information security policies.
• Define epics, features, user stories, acceptance criteria and maintain traceability.
• Support testing by defining business scenarios and acceptance criteria.
• Present complex information clearly to diverse audiences.
• Work in multidisciplinary Agile teams to validate improvements and deliver project objectives successfully.

Skills

Government experience

GOV.UK/GDS standards

Business analysis techniques

Requirements elicitation

Stakeholder management

Agile delivery

Tools

BPMN

Wireframing

Data analysis

Job description

Opencast is seeking a Business Analyst (Consultant) to work with government and public sector clients, translating complex needs into actionable requirements. The role involves collaboration in cross-functional teams and travel across the UK to client sites, with a focus on delivering high-quality, user-centred digital services in line with GOV.UK standards.

Applicants should have recent public sector experience, strong analytical skills, and the ability to work in Agile environments, ensuring