Public Sector Business Analyst — Hybrid, SC Clearance

Opencast | B Corp™; Newcastle upon Tyne; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

7% employer pension contribution

Share options

Discretionary bonus

25 days holiday

3 annual life happens days

Wellbeing support

Ongoing professional development

Volunteering opportunities

Job summary

Opencast invites a Business Analyst (Consultant) to join its growing technology consultancy. You’ll work in hybrid teams across multiple UK sites and with client stakeholders to translate complex government and public-sector needs into clear requirements and practical solutions.

You’ll apply BA techniques, collaborate with product managers, developers, and researchers, and ensure delivery aligns with GOV.UK Service Standards and Opencast policies.

Qualifications

• Recent government (public sector) experience and/or experience of delivering complex digital services that meet Government Digital Service (GDS) standards.
• Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals
• Elicit, analyse, validate and prioritise business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis
• Define epics, features, user stories, acceptance criteria and non-functional requirements; maintain traceability and facilitate prioritisation
• Use business modelling, process improvement and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation
• Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus and adapting messages to different audiences
• Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way.
• Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans and outcomes to ensure solutions meet requirements
• Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. GOV.UK Service Standards), in large and complex organisations
• Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively
• Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders

Responsibilities

• As a Business Analyst (Consultant), you'll bring a depth of experience and expertise from working in large, complex organisations.
• You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients.
• You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements.
• You'll also ensure that all work meets Opencast's high standards, including quality, environmental and information security policies, as well as any applicable client requirements and standards.

Job description

Opencast invites a Business Analyst (Consultant) to join its growing technology consultancy. You’ll work in hybrid teams across multiple UK sites and with client stakeholders to translate complex government and public-sector needs into clear requirements and practical solutions.

You’ll apply BA techniques, collaborate with product managers, developers, and researchers, and ensure delivery aligns with GOV.UK Service Standards and Opencast policies.