Library Team Assistant HCC624637

Allscreens Nationwide Ltd; Sheet; On-site; GBP 25,000 - 26,000; Part time

Benefits offered by this job

Health Assured EAP

Local Government Pension Scheme

Generous annual leave

Job summary

Hampshire County Council is recruiting a part-time Library Team Assistant to welcome visitors, support services, and run engaging activities across our libraries. You’ll help people access digital resources, assist with payments and stock, and contribute to a supportive community space.

The role offers a friendly team environment, fixed shifts on Saturdays, and opportunities for training and career development within the library network.

Qualifications

• Experience in a busy, customer-facing role with inclusive approach.
• Excellent communication and interpersonal skills.
• Strong digital skills with Microsoft Office and Google Workspace; quick learner of new systems.

Responsibilities

• Create a welcoming space and help customers engage with library services.
• Lead Rhyme Time and Story Time sessions and promote reading initiatives.
• Move furniture, lift boxes, and set up spaces for activities.
• Help customers build digital confidence and handle admin tasks.
• Promote library services on social media and collaborate with partners.

Skills

Customer service

Communication

Digital literacy

Social media

Physical fitness

Tools

Microsoft Office

Google Workspace

Job description

Make a real difference in your local community as a Library Team Assistant. This vibrant, people-focused role places you at the heart of a dynamic library environment where no two days are the same. You’ll deliver excellent customer service, lead engaging activities, support digital access, and help visitors of all ages feel welcome and empowered. If you thrive in a fast-paced setting and enjoy variety, teamwork, and helping others, this is the role for you.

“I truly look forward to coming to work each day. I continue to learn new skills and see the positive impact our service has within the community – it’s incredibly fulfilling.” – Library Team Assistant

To learn more about this role, please review our Candidate Pack available on our website.

What you’ll do

• Create a welcoming, inclusive space and support customers of all ages to engage with the full range of library services.
• Lead Rhyme Time and Story Time sessions and promote reading initiatives like the Summer Reading Challenge.
• Carry out manual tasks such as moving furniture, lifting boxes, and setting up spaces for activities.
• Help customers build digital confidence across a range of devices and support with admin tasks including payments, calls, and stock management.
• Promote library services through social media and work with external partners to engage the wider community.

What we’re looking for

• Experience in a busy, customer-facing role, with a friendly and inclusive approach to working with the public.
• Excellent communication and interpersonal skills, with the ability to adapt to different people and situations.
• Strong digital skills, with confidence using Microsoft Office, Google Workspace, and learning new systems.
• Comfortable using social media to engage with the community and raise awareness of services, or open to learning with support and training provided.
• Physically able to carry out manual tasks such as moving stock and setting up spaces.

Why join us

• Be part of a supportive, caring team that takes pride in making a positive impact.
• Enjoy a varied, feel-good role that helps people and strengthens community connections.
• Benefit from a comprehensive induction and training plan, as well as ongoing opportunities for career development.
• Enjoy a good work-life balance with fixed shifts on a two-week rota and no Sunday or Bank Holiday working.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

Your working pattern

You will be required to work 9.30am – 5pm every Saturday.

Want to see what it’s like?

If you'd like to experience the environment first-hand, we warmly encourage you to pop into your local library – you’ll quickly see how dynamic, welcoming, and community-driven our spaces really are!

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

We kindly request that candidates who have recently submitted an application only reapply if they have gained additional relevant experience or have new information to include in support of their application.

Proud member of the Disability Confident employer scheme

Library Team Assistant HCC624637

Company: Hampshire County Council Salary: £25,186 - £26,244 Hours: Part-time Location: Petersfield, GU32 3HH Working pattern: On-site Job type: Permanent Posting date: 27 Jul 2026 Closing date: 17 Aug 2026

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.