Sanctuary Plus (Crisis House) Senior Worker

Thurrock and Brentwood Mind; Basildon; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

35 days annual leave

Discount schemes

EAP (Bupa)

Mindful Employer

Flexible hours

Blue Light Card

Corporate gym membership

Job summary

The Crisis House in Basildon, part of Thurrock and Brentwood Mind, offers short-term support to people in a mental health crisis in a welcoming residential setting. The role involves leading a shift within a 24/7 service, using person-centred approaches to support service users toward positive life changes.

We value resilience, flexibility, and a passion for improving mental health in Mid and South Essex. A benefits package includes generous leave, pension, and employee support with development

Qualifications

• Significant experience of working with service users with mental health problems.
• Ability to apply person-centred approaches and lead a shift.
• Demonstrated flexibility and resilience in a 24/7 service.

Responsibilities

• Lead a shift on The Crisis House (Basildon) within a 24/7 service.
• Provide supportive, recovery-focused care to service users during a mental health crisis.

Skills

Shift leadership

Flexibility

Resilience

Person-centred approach

Job description

£29,515 per annum + OLF & attractive shift allowance

150 hours over a 4 week rota (flexi shifts according to operational need of the 24/7 service to include days (7am – 7.30pm), waking nights (7pm – 7.30am), weekends & bank holidays)

Basildon (Mid and South Essex)

Are you looking for an opportunity to make a real difference?

The Crisis House (based in Basildon) is part of the 24/7 Mental Health Crisis Response and Care Service, offering short term support to help service users manage a mental health crisis, in a welcoming residential environment.

Do you have significant experience of working with service users with mental health problems/applying person-centred approaches, able to effectively lead a shift, coupled with flexibility, resilience and a passion to support service users to achieve positive life changes? If you would like to be part of a recovery focused and empowering safe space, enhancing mental heath support in Mid and South Essex, we want to hear from you!

Join us – with your help, we can make an even greater impact.

Thurrock and Brentwood Mind is a successful independent registered Charity, helping to improve the lives of people with mental health problems. We are affiliated to national Mind, and we are proud to be part of a network of over 100 local Mind organisations.

Our vision at Thurrock and Brentwood Mind is of a society that promotes and protects good mental health for all, and that treats people with experience of mental distress fairly, positively, and with respect – we won’t give up – and our valued employees bring this vision to life.

Our Charity Values are at the heart of everything we do:

Respect - put people first

Integrity - do the right thing

Collaboration - stronger together

Evolve - keep learning and adapt

Responsible - own it and find creative solutions

We are Investors in People accredited and value the people that bring our vision to life via competitive salaries, 35 days annual leave (increase with service), pension scheme, access to discount schemes (inclusive of corporate gym membership and a Blue Light Card), ongoing support, training and development opportunities, Employee Assistance Programme via Bupa, a family ‘feel’ team working environment and flexibility to support a healthy work/life balance. We are also a Mindful Employer, and are proud to champion the lived experiences and unique perspectives of our employees and volunteers.

Closing Date for Applications: 20th November 2026 at 9am. Please be aware that wereservetherighttoclosethis vacancy early, should sufficient applications be received. Please submit your application as soon as possible to avoid disappointment.

Previous applicants need not apply

This post comes under the terms of Mind’s Equal Opportunities Policy. To ensure that our workforce reflects the diversity of our service users as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

This post is exempt under the Rehabilitation of Offenders Act. Any provisional offer of employment made will be subject to receipt of a satisfactory enhanced Disclosure and Barring Service (DBS), to include an annually renewed DBS Update Service subscription.