Intensive Recovery Worker

Norfolk and Waveney Mind; Norwich; On-site; GBP 25,000 - 26,000; Full time

Job summary

Norfolk and Waveney Mind in Norwich is seeking a committed team member for a full-time role at the Short Stay Recovery House. The post requires flexibility to work a rolling rota across 7 days with shifts from 8:00 AM to 4:00 PM or 3:30 PM to 11:00 PM, in a permanent contract.

You will support individuals in crisis, help them develop safety plans, liaise with the Crisis Resolution and Home Treatment Service, and assist with admissions, discharge paperwork, and recovery-focused group sessions.

Responsibilities

• Support individuals in crisis (presenting with low mood, anxiety, depression, mania, self-harm, suicidal thoughts) to develop their own safety plan and coping strategies.
• Identify and respond to individuals at risk by working with the CRHT team and other services.
• Liaise with the Service Manager when taking new referrals and participate in risk handovers for new residents.

Job description

Full Time 37.5 hours per week

Working Pattern: Hours are worked on a rolling rota basis. The service operates 7 days per week, and flexibility is required to work shifts in line with service needs.

Shifts: 8:00AM – 4:00PM / 3:30PM – 11:00PM

Salary: £25,390 per annum rising to £26,206 after probation

Contract: Permanent

NWM/774

Hours: Full Time 37.5 hours per week

Working Pattern: Hours are worked on a rolling rota basis. The service operates 7 days per week, and flexibility is required to work shifts in line with service needs.

Shifts: 8:00AM – 4:00PM / 3:30PM – 11:00PM

Salary: £25,390 per annum rising to £26,206 after probation

Contract: Permanent

Location: Short Stay Recovery House, Holly Tree House Norwich - NR5

The Service

The Short Stay Recovery House is a 24-hour service for people who have experienced, or are experiencing a mental health crisis but do not require a hospital admission.

The Role

psychosocial crisis but do not require a hospital admission.

• Support individuals in crisis (presenting in a range of ways, including low mood, depressed, anxious, mania, self-harming, and experiencing suicidal thoughts) to develop their own safety plan and coping strategies to navigate the crisis situation.
• Identify and respond to individuals who become a risk to themselves or others within this time period by working closely with the Crisis Resolution and Home Treatment Service. (CRHT)
• Liaise with the Service Manager when taking new referrals and be part of a full risk handover when accepting new people to the house
• Complete admissions and discharge paperwork including recovery plans
• Create and facilitate one to one's and group sessions for guests to aid in their recovery focusing on client-specific recovery goals

Norfolk and Waveney Minds Equity Statement

We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported

Safeguarding Statement

Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.