Salon Front Desk & Guest Experience Lead (Part‑Time)

RUSH Hair & Beauty; Ilford; Sur place; GBP 14 000 - 21 000; Temps partiel

Avantages offerts par ce poste

£12.71/hour pay

Friends and family 40% discount

Homecare product discount 20%

28 days annual leave pro rata

Career progression opportunities

Résumé du poste

RUSH Hair & Beauty in Ilford is seeking a friendly Front of House to welcome clients, manage bookings, and support the team at the reception. You’ll help create a stylish, efficient salon experience with a focus on customer care.

Ideal candidates have customer service experience, strong communication, and the ability to multitask in a busy salon. Weekend availability and a professional demeanour are essential.

Qualifications

• Experience in customer service or front-of-house; salon or spa preferred.
• Excellent communication and interpersonal skills.
• Able to multitask in a fast-paced salon environment.
• Friendly, professional demeanor and strong time management.

Responsabilités

• Greet clients and deliver outstanding customer service.
• Manage appointments and salon schedule.
• Answer calls, emails and client enquiries.
• Support the team with reception and admin tasks.
• Keep the reception area clean, organised and professional.
• Ensure every client feels valued from arrival to departure.

Connaissances

Customer service

Front of house

Communication

Multitasking

Organisation

Reception

Booking systems

Outils

Booking systems

Description du poste

RUSH Hair & Beauty in Ilford is seeking a friendly Front of House to welcome clients, manage bookings, and support the team at the reception. You’ll help create a stylish, efficient salon experience with a focus on customer care.

Ideal candidates have customer service experience, strong communication, and the ability to multitask in a busy salon. Weekend availability and a professional demeanour are essential.