Front of House / Receptionist - Ilford

RUSH Hair and Beauty; Ilford; Sur place; GBP 14 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Hourly pay up to £12.71

40% friends and family discount on all

Up to 20% discount on professionalHome

28 days annual leave (pro rata)

Résumé du poste

RUSH Hair & Beauty Ilford is seeking a warm, organised Front of House professional to create a welcoming, stylish salon experience for clients. You will be the first point of contact, contributing to a professional ambience as part of a team.

The role requires excellent communication, multitasking ability, and availability to work 2–3 days including weekends. Salon-based customer service experience is preferred.

Qualifications

• Experience in a customer service or front of house role, salon or spa experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Availability to work weekends.

Responsabilités

• Greet clients and deliver exceptional customer service.
• Manage appointments and salon schedule.
• Answer phone calls, emails and client enquiries.
• Support the salon team with administrative tasks.
• Maintain a clean, organised reception area.
• Ensure every client feels valued from arrival to departure.

Connaissances

Customer service

Reception

Communication

Multitasking

Time management

Organisation

Computer skills

Booking systems

Outils

Booking systems

Description du poste

Front of House Superstar Wanted

RUSH Hair & Beauty - Ilford

Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Ilford salon.

As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.

Hours: Part-time, 2-3 days (includes weekend work)

The Role

• Greeting clients and delivering exceptional customer service
• Managing appointments and maintaining the salon schedule
• Answering phone calls, emails, and client enquiries
• Supporting the salon team with administrative tasks
• Maintaining a clean, organised, and professional reception area
• Ensuring every client feels valued from arrival to departure

What We’re Looking For

• Previous experience in a customer service or front of house role (salon or spa experience preferred)
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Strong organisational and time management skills
• Friendly, professional, and confident manner
• Proficient computer skills; experience with booking systems is an advantage
• Availability to work weekends

Perks & Benefits

• Up to £12.71 per hour
• 40% friends and family discount on all hair and beauty services
• Up to 20% discount on professional homecare products
• 28 days annual leave (pro rata, inclusive of bank holidays)
• Clear career progression opportunities including Management, Head Office, Recruitment, Training and more

If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.