Front of House / Receptionist - Ilford

RUSH Hair & Beauty; Ilford; Vor Ort; GBP 14.000 - 21.000; Teilzeit

Benefits dieser Stelle

£12.71/hour pay

Friends and family 40% discount

Homecare product discount 20%

28 days annual leave pro rata

Career progression opportunities

Zusammenfassung

RUSH Hair & Beauty in Ilford is seeking a friendly Front of House to welcome clients, manage bookings, and support the team at the reception. You’ll help create a stylish, efficient salon experience with a focus on customer care.

Ideal candidates have customer service experience, strong communication, and the ability to multitask in a busy salon. Weekend availability and a professional demeanour are essential.

Qualifikationen

• Experience in customer service or front-of-house; salon or spa preferred.
• Excellent communication and interpersonal skills.
• Able to multitask in a fast-paced salon environment.
• Friendly, professional demeanor and strong time management.

Aufgaben

• Greet clients and deliver outstanding customer service.
• Manage appointments and salon schedule.
• Answer calls, emails and client enquiries.
• Support the team with reception and admin tasks.
• Keep the reception area clean, organised and professional.
• Ensure every client feels valued from arrival to departure.

Kenntnisse

Customer service

Front of house

Communication

Multitasking

Organisation

Reception

Booking systems

Tools

Booking systems

Jobbeschreibung

Front of House Superstar Wanted

RUSH Hair & Beauty - Ilford

Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Ilford salon.

As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.

Hours: Part-time, 2-3 days (includes weekend work)

The Role

• Greeting clients and delivering exceptional customer service
• Managing appointments and maintaining the salon schedule
• Answering phone calls, emails, and client enquiries
• Supporting the salon team with administrative tasks
• Maintaining a clean, organised, and professional reception area
• Ensuring every client feels valued from arrival to departure

What We’re Looking For

• Previous experience in a customer service or front of house role (salon or spa experience preferred)
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Strong organisational and time management skills
• Friendly, professional, and confident manner
• Proficient computer skills; experience with booking systems is an advantage
• Availability to work weekends

Perks & Benefits

• Up to £12.71 per hour
• 40% friends and family discount on all hair and beauty services
• Up to 20% discount on professional homecare products
• 28 days annual leave (pro rata, inclusive of bank holidays)
• Clear career progression opportunities including Management, Head Office, Recruitment, Training and more

If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.