Salon Front Desk Rockstar — Guest Experience Leader (Weekend)

Rush Hair Ltd; Greater London; Hybrid; GBP 14,000 - 21,000; Full time

Benefits offered by this job

40% friends and family discount on all

28 days annual leave (pro rata, incl.

Job summary

Rush Hair Ltd in Kentish Town is seeking a Front of House Superstar to welcome clients and deliver excellent service at the reception. This full-time role covers greeting clients, managing appointments, answering calls, and supporting the salon team with admin tasks.

You will thrive in a fast-paced, stylish salon, with weekend shifts and clear progression opportunities. Perks include generous discounts and a friendly, professional environment at our Kentish Town location.

Qualifications

• Experience in customer service or front of house roles, preferably in a salon or spa
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Strong organisational and time management skills
• Friendly, professional and confident manner
• Proficiency with booking systems is an advantage

Responsibilities

• Greeting clients and delivering exceptional customer service
• Managing appointments and maintaining the salon schedule
• Answering phone calls, emails, and client enquiries
• Supporting the salon team with administrative tasks
• Maintaining a clean, organised, and professional reception area
• Ensuring every client feels valued from arrival to departure

Skills

Customer service

Communication skills

Multitasking

Organisational skills

Professionalism

Booking systems

Tools

Booking systems

Job description

Rush Hair Ltd in Kentish Town is seeking a Front of House Superstar to welcome clients and deliver excellent service at the reception. This full-time role covers greeting clients, managing appointments, answering calls, and supporting the salon team with admin tasks.

You will thrive in a fast-paced, stylish salon, with weekend shifts and clear progression opportunities. Perks include generous discounts and a friendly, professional environment at our Kentish Town location.