Salesforce Technician

Indevor Group Ltd; Worden; On-site; GBP 32,000 - 52,000; Full time

Job summary

Indevor Group in Chorley, Lancashire is seeking a Salesforce Technician with 2–3 years' experience in Salesforce, CRM administration or IT support to take day-to-day ownership of the Salesforce platform and work closely with the Group IT Manager.

You will configure objects, fields and validation rules, build reports and dashboards, create flows and automations, maintain data quality and support integrations and user provisioning across the business.

Qualifications

• Around 2-3 years' experience in Salesforce, CRM administration or IT support.
• Hands-on experience administering Salesforce in a commercial environment.
• Knowledge of Salesforce users, permissions, objects, fields, reports and dashboards.

Responsibilities

• Administer, maintain and support the Group’s Salesforce platform
• Manage users, profiles, roles, permissions and system access
• Configure objects, fields, page layouts, record types and validation rules
• Create and improve Salesforce reports and dashboards
• Build and maintain Salesforce Flows and automated processes
• Identify opportunities to reduce manual processes through automation
• Work with departments to understand requirements and develop practical Salesforce solutions
• Maintain data quality, including cleansing, imports, exports and duplicate management
• Support Salesforce integrations and troubleshoot data-flow issues
• Investigate Salesforce errors and resolve technical issues
• Support testing and deployment of new functionality and system enhancements
• Provide Salesforce guidance and support to users across the Group
• Maintain technical and system documentation
• Provide wider IT support including Microsoft 365, hardware, software and user accounts
• Support employee onboarding and offboarding from a systems perspective
• Work with external IT and software providers when required
• Keep up to date with Salesforce developments and identify opportunities to improve how we work

Skills

Salesforce administration

CRM experience

IT support

Analytical problem-solving

Tools

Microsoft 365

Job description

Salesforce Technician

Location: Chorley, Lancashire

Job Type: Permanent, Full Time

Working Arrangement: Office-based

The Opportunity

Indevor Group is looking for a Salesforce Technician to join our growing IT function at our Chorley office.

This is an excellent opportunity for someone with around 2-3 years' experience within Salesforce, CRM administration or systems support who wants more than a traditional support role.

We're looking for someone who enjoys getting under the bonnet of systems - improving how Salesforce works, automating processes, solving problems and helping us get more from technology as the Group continues to grow.

You‘ll take day-to-day ownership of our Salesforce platform while working closely with the Group IT Manager and teams across the wider business.

What You’ll Be Doing

• Administer, maintain and support the Group’s Salesforce platform
• Manage users, profiles, roles, permissions and system access
• Configure objects, fields, page layouts, record types and validation rules
• Create and improve Salesforce reports and dashboards
• Build and maintain Salesforce Flows and automated processes
• Identify opportunities to reduce manual processes through automation
• Work with departments to understand requirements and develop practical Salesforce solutions
• Maintain data quality, including cleansing, imports, exports and duplicate management
• Support Salesforce integrations and troubleshoot data-flow issues
• Investigate Salesforce errors and resolve technical issues
• Support testing and deployment of new functionality and system enhancements
• Provide Salesforce guidance and support to users across the Group
• Maintain technical and system documentation
• Provide wider IT support including Microsoft 365, hardware, software and user accounts
• Support employee onboarding and offboarding from a systems perspective
• Work with external IT and software providers when required
• Keep up to date with Salesforce developments and identify opportunities to improve how we work

What We’re Looking For

You’ll ideally have:

• Around 2-3 years' experience within Salesforce, CRM, systems administration or IT support
• Hands-on experience administering Salesforce in a commercial environment
• Knowledge of Salesforce users, permissions, objects, fields, reports and dashboards
• Experience or knowledge of Salesforce Flow and automation
• Strong technical and analytical problem-solving skills
• Good understanding of data quality, integrity and security
• Excellent attention to detail
• Confidence communicating technical information to non-technical users
• Good Microsoft 365 knowledge
• A proactive mindset with a genuine interest in improving systems and processes
• Salesforce Administrator certification would be advantageous, but is not essential

Why Indevor Group?

Indevor Group is the UK’s leading provider of Infrastructure Support Services to the Housebuilding and Built Environment sectors, working with some of the UK’s leading FTSE 100 companies and major organisations across the housebuilding industry.

We’re an ambitious and evolving Group where technology has an increasingly important role to play in how we operate and grow.

Our commitment to our people has been recognised through Investors in People Gold accreditation, a Construction News Best Place to Work 2026 nomination, and recognition in The Sunday Times Best Places to Work in both 2025 and 2026.

If you’re looking for a Salesforce role where you can take ownership, improve systems and genuinely influence how a growing Group uses technology, we’d love to hear from you