Salesforce Technical Architect

N Consulting Global; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

N Consulting Global is seeking an experienced Salesforce Enterprise Architect/Technical Architect to lead complex CRM transformation initiatives in the UK. You will drive HLD/LLD designs and ensure Salesforce 360 Platform excellence across enterprise systems.

The role requires hands-on architecture and stakeholder leadership, with a focus on government/public sector standards and multi-cloud integrations. Hybrid/onsite work in London is expected.

Qualifications

• Extensive experience as a Salesforce Architect / Technical Architect / Senior Technical Architect.
• Strong experience designing and implementing Salesforce solutions and CRM architectures.
• Hands-on experience producing High-Level Designs (HLD) and Low-Level Designs (LLD).
• Proven ability to translate complex business requirements into scalable Salesforce solutions.
• Experience with Salesforce 360 Platform architecture and integrating Salesforce with disparate enterprise systems.
• 3+ years in Public Sector or Energy & Utilities preferred.

Responsibilities

• Act as a Salesforce Enterprise/Technical Architecture advisor to customers.
• Define and execute CRM strategy and Salesforce transformation roadmaps.
• Assess business requirements and map them to Salesforce capabilities.
• Lead architecture and business-process redesign workshops.
• Design target architectures and transition architectures.
• Develop implementation roadmaps and phased delivery plans.
• Identify integration touchpoints across multi-cloud Salesforce implementations.
• Provide thought leadership around Salesforce and CRM transformation.
• Support complex business and technical problem-solving across enterprise programmes.

Skills

Salesforce Architect

Technical Architect

CRM architecture

HLD

LLD

Salesforce 360 Platform

Public Sector exposure

Stakeholder management

Solution design

Integration

Job description

We are looking for an experienced Salesforce Enterprise Architect / Technical Architect with extensive Salesforce architecture experience to lead complex CRM transformation initiatives.

The ideal candidate will have strong hands-on experience in High-Level Design (HLD) and Low-Level Design (LLD) and must hold both Salesforce Application Architect and Salesforce System Architect certifications.

Experience within the Public Sector or Energy & Utilities domain is highly desirable, particularly exposure to Public Sector Solutions (PSS) and Government Digital Service (GDS) standards.

Mandatory Skills & Experience

• Extensive experience as a Salesforce Architect / Technical Architect / Senior Technical Architect.
• Strong experience designing and implementing Salesforce solutions and CRM architectures.
• Strong hands-on experience producing and reviewing:
• High-Level Designs (HLD)
• Low-Level Designs (LLD)
• Technical architecture blueprints
• 14+ years of CRM experience.
• Minimum 3 years' experience in Public Sector or Energy & Utilities.
• Strong Salesforce 360 Platform architecture knowledge.
• Experience integrating Salesforce with disparate enterprise systems.
• Strong understanding of business-process design, optimisation and transformation.
• Ability to translate complex business requirements into scalable Salesforce solutions.
• Experience defining target architecture and transition architecture.
• Experience creating implementation roadmaps and phased delivery plans.
• Strong stakeholder/client-facing and consulting experience.
• Ability to lead business process redesign and architecture workshops.
• Strong communication, presentation and interpersonal skills.

Key Responsibilities

• Act as a Salesforce Enterprise/Technical Architecture advisor to customers.
• Define and execute CRM strategy and Salesforce transformation roadmaps.
• Assess business requirements and map them to appropriate Salesforce capabilities.
• Lead architecture and business-process redesign workshops.
• Design target and transition architectures.
• Develop implementation roadmaps and phased delivery plans.
• Identify integration touchpoints across multi-cloud Salesforce implementations.
• Provide strategic guidance across the Salesforce 360 Platform.
• Work closely with Technical Architects, project teams and implementation partners.
• Review solution designs, infrastructure blueprints and technical architecture.
• Identify technical risks, dependencies and potential issues.
• Provide thought leadership around Salesforce and CRM transformation.
• Support complex business and technical problem-solving across enterprise programmes.

Good to Have

• Experience with Salesforce Public Sector Solutions (PSS) Cloud.
• Experience working on Government/Public Sector Salesforce programmes.
• Understanding of GDS (Government Digital Service) standards.
• Energy & Utilities industry experience.
• Experience with Salesforce multi-cloud implementations.
• Experience with enterprise-scale CRM transformation programmes.