Salesforce Solutions Architect (Open)

tsys; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Globalpayer seeks a highly experienced Salesforce Solutions Architect to lead design and delivery of strategic Salesforce initiatives, starting with transforming the CDD lifecycle. The role emphasizes AI integration, thought leadership, and cross-functional enablement, across all Salesforce domains.

You will architect scalable Salesforce solutions, apply AI capabilities to automation and analytics, and deputise for directors when representing the Salesforce function in executive forums.

Qualifications

• 6+ years in Salesforce architecture and development, with fintech or financial services experience.
• Proven ability to translate complex Salesforce concepts for diverse audiences.
• Strong leadership and cross-functional collaboration skills.

Responsibilities

• Architect and deliver scalable Salesforce solutions aligned with business goals.
• Apply AI to automate, analyze, and create intelligent workflows.
• Lead architecture for core implementation and transformation initiatives (Agentforce, Data 360, LWC, Flow, Apex, APIs, reporting).
• Translate Salesforce concepts into actionable designs for non-technical stakeholders and developers.
• Represent Salesforce function in director-level forums and decisions.
• Drive initiatives independently and seek continuous improvement opportunities.
• Collaborate with Product Owners, QA, Sales Ops, and other architects for cohesive delivery.

Skills

Salesforce architecture

AI integration

Stakeholder communication

Leadership

LWC

Apex

APIs

Flow

Reporting

Data 360

Agentforce

MuleSoft

Power BI

OmniStudio

Financial Services Cloud

Platform Developer II

Salesforce Certifications

Education

Salesforce Technical Architect (CTA)

Platform Developer II

CPQ certification

MuleSoft certification

Tools

MuleSoft

Power BI

OmniStudio

Financial Services Cloud

Job description

About the team

We are seeking a highly experienced and visionary Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, starting with the transformation of our Customer Due Diligence (CDD) lifecycle. This is a permanent role with a broad remit across all Salesforce domains, with a strong emphasis on AI integration, thought leadership, and cross-functional enablement.

What you will be doing

Key Responsibilities

• Architect and deliver scalable, extensible Salesforce solutions that align with business goals and demonstrate innovation and leadership.
• Apply AI capabilities to enhance automation, predictive analytics, and intelligent workflows across Salesforce.
• Lead the Salesforce architecture for our core implementation and key transformation initiatives, including Agentforce, Data 360, LWC, Flow, Apex, APIs, and reporting.
• Translate complex Salesforce concepts into clear, actionable designs for non-technical stakeholders and developers
• Confidently deputise and represent the Salesforce function in director-level forums and decision-making processes.
• Drive initiatives independently, anticipate challenges, and continuously seek improvement opportunities.
• Collaborate closely with Product Owners, QA, Sales Ops, and other architects to ensure cohesive delivery.

What you bring:

• Agentforce +1 year
• Data 360
• Lightning Web Components (LWC), Aura, Apex, Flow, APIs, Reporting + 6 years
• Extensive Salesforce Lightning Experience and declarative tools + 6 years
• Agentforce Revenue Management (formerly revenue Cloud is desirable)
• OmniStudio and Salesforce financial services cloud (essential)
• Financial Services Cloud, Agentforce, MuleSoft, Power BI (desirable) Certifications
• Salesforce Technical Architect
• Platform Developer II
• CPQ and other specialist certifications (preferred)

Experience

• 6+ years in Salesforce architecture and development, consulting background preferable
• Significant, large scale implementation experience in a fast paced change environment
• Experience in Agentforce and Data 360
• Proven track record in fintech or financial services environments

Personal Attributes

• Passionate about personal development and continuous learning.
• Resilient and committed to delivering high-impact outcomes.
• Exceptional ability to engage with technical and non-technical audiences.
• Demonstrates a proactive growth mindset and ownership of initiatives.
• Able to deputise for directors and represent the Salesforce function confidently.

About the team

In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions to provide optimal efficiency to our people, clear data insights and a simple-to-use, friendly Salesforce platform.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.