Salesforce Solutions Architect

Global Payments Inc.; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Global Payments Inc. is seeking a seasoned Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, including AI-powered automation and customer lifecycle transformations.

This permanent role offers scope across Salesforce domains and cross-functional enablement. You will translate complex Salesforce concepts for both technical and non-technical stakeholders, deputise for the Salesforce function in senior forums, and drive impactful

Qualifications

• Requires extensive Salesforce architecture and implementation experience across large-scale fintech environments.
• Ability to translate complex Salesforce concepts for non-technical stakeholders.
• Proven track record leading cross-functional teams and driving AI-enabled automation.

Responsibilities

• Architect and deliver scalable Salesforce solutions aligned with business goals.
• Apply AI capabilities to enhance automation, analytics, and workflows within Salesforce.
• Lead architecture for core implementations and transformation initiatives (Agentforce, Data 360, LWC, Flow, APIs, reporting).
• Collaborate with Product Owners, QA, Sales Ops and other architects to ensure cohesive delivery.

Skills

Salesforce architecture

Solution design

Lead cross-functional teams

AI integration

Stakeholder communication

Director-level liaison

Tools

LWC (Lightning Web Components)

Aura

Apex

Flow

APIs

Reporting

OmniStudio

Salesforce Financial Services Cloud

MuleSoft

Power BI

Agentforce

Data 360

CPQ

Job description

Ready to take your career global? Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

Ready to take your career global? Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About The Team

We are seeking a highly experienced and visionary Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, starting with the transformation of our Customer Due Diligence (CDD) lifecycle. This is a permanent role with a broad remit across all Salesforce domains, with a strong emphasis on AI integration, thought leadership, and cross-functional enablement.

What You Will Be Doing

Key Responsibilities

• Architect and deliver scalable, extensible Salesforce solutions that align with business goals and demonstrate innovation and leadership.
• Apply AI capabilities to enhance automation, predictive analytics, and intelligent workflows across Salesforce.
• Lead the Salesforce architecture for our core implementation and key transformation initiatives, including Agentforce, Data 360, LWC, Flow, Apex, APIs, and reporting.
• Translate complex Salesforce concepts into clear, actionable designs for non-technical stakeholders and developers
• Confidently deputise and represent the Salesforce function in director-level forums and decision-making processes.
• Drive initiatives independently, anticipate challenges, and continuously seek improvement opportunities.
• Collaborate closely with Product Owners, QA, Sales Ops, and other architects to ensure cohesive delivery.

What you bring:

Technical Expertise

• Agentforce +1 year
• Data 360
• Lightning Web Components (LWC), Aura, Apex, Flow, APIs, Reporting + 6 years
• Extensive Salesforce Lightning Experience and declarative tools + 6 years
• Agentforce Revenue Management (formerly revenue Cloud is desirable)
• OmniStudio and Salesforce financial services cloud (essential)
• Financial Services Cloud, Agentforce, MuleSoft, Power BI (desirable) Certifications
• Salesforce Technical Architect
• Platform Developer II
• CPQ and other specialist certifications (preferred)

Experience

• 6+ years in Salesforce architecture and development, consulting background preferable
• Significant, large scale implementation experience in a fast paced change environment
• Experience in Agentforce and Data 360
• Proven track record in fintech or financial services environments Personal Attributes
• Passionate about personal development and continuous learning.
• Resilient and committed to delivering high-impact outcomes.
• Exceptional ability to engage with technical and non-technical audiences.
• Demonstrates a proactive growth mindset and ownership of initiatives.
• Able to deputise for directors and represent the Salesforce function confidently.

About The Team

In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions to provide optimal efficiency to our people, clear data insights and a simple-to-use, friendly Salesforce platform.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.