Salesforce PSS Solution Architect

JR United Kingdom; Warrington; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent consulting firm is seeking a Salesforce PSS Solution Architect in Warrington for a long-term project focused on public sector transformations using Salesforce technologies. The role requires strong CRM experience, notably in the public sector, to lead redesigns and deliver bespoke solutions.

Qualifications

• 12+ years CRM experience.
• 3 years in public sector or Energy & Utilities Services.
• Mandatory experience with PSS implementation.

Responsibilities

• Lead business process redesign and Salesforce implementation.
• Serve as a Trusted Digital Transformation Advisor.
• Collaborate on complex requirements and solution design.

Skills

CRM experience

Salesforce Public Sector Cloud

Business process design

Interpersonal skills

Job description

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Salesforce PSS Solution Architect, Warrington, Cheshire

Client: Empiric

Location:

Job Category: Other

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EU work permit required: Yes

Job Views: 2

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Rate: Negotiable (Inside IR35)

Duration: 6 months initially and extendable (long term project)

Responsibilities

• 12+ years CRM experience with a minimum of 3 years in the public sector or Energy & Utilities Services domain
• Mandatory experience with PSS (Salesforce Public Sector Cloud) implementation
• Experience with PSS cloud and GDS understanding is advantageous
• CRM/Salesforce solution experience is a plus
• Proven ability to design and optimize business processes and integrate across systems
• Detail-oriented with quick learning ability of new concepts, models, and technologies
• Strong verbal, written, presentation, and interpersonal skills
• Team collaboration skills for solving business and technical problems
• Serve as a Trusted Digital Transformation Advisor
• Lead business process redesign, roadmap planning, and multi-cloud implementation touchpoints
• Assess business requirements, co-create future vision, and map to Salesforce solutions
• Contribute to target architecture, phasing, roadmap, and transition architecture
• Provide domain expertise and guidance on Salesforce 360 platform solutions
• Assist clients in building CRM strategies and roadmaps, leveraging Salesforce
• Work with complex requirements, design, and configure solutions
• Collaborate with technical teams and partners on architecture and solutions
• Review design and infrastructure blueprints, identify risks
• Stay updated on industry trends and Salesforce solutions

Summary

• The Solution Architect acts as an industry expert on Salesforce Customer 360 Platform, focusing on enterprise architecture in the public sector, energy, and utilities industries.
• Strong industry knowledge and strategic insight are essential for discussing future trends and addressing challenges.
• Uses a consultative approach to understand requirements and develop tailored Salesforce solutions and strategies.
• Subject matter expertise may include business strategy, application architecture, data, integration, security, cloud, and analytics.