Salesforce Forward Deployed Engineer

83zero Ltd; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

83zero Ltd is seeking a hands-on Salesforce Forward Deployed Engineer in London, hybrid (1 day onsite). You will design, build and deliver AI-powered Salesforce solutions for major enterprises, moving beyond configuration to full development of agents, prompts and integrations.

You will work across Salesforce development, Agentforce, Einstein AI and enterprise data platforms, collaborating with client teams to shape technical approaches and deliver measurable business outcomes while adhering to

Qualifications

• Hands-on Salesforce development with Apex, LWC, JavaScript and Flow.
• Experience with Sales Cloud or Service Cloud.
• Practical experience with Agentforce, Einstein AI, Prompt Builder or Salesforce AI.
• Understanding of LLMs, prompt engineering, RAG and AI evaluation.
• Experience with Salesforce Data Cloud and enterprise data integration.
• Knowledge of APIs, integration patterns and event-driven architecture.
• Strong software engineering fundamentals: debugging, testing, code quality and version control.
• Ability to own solutions from design to deployment and mentor juniors.

Responsibilities

• Design and build AI-powered agents using Salesforce Agentforce, Einstein AI and related technologies.
• Develop and customise solutions using Apex, Lightning Web Components, JavaScript, Flow and APIs.
• Create, customise and optimise prompt templates using Salesforce Prompt Builder.
• Connect AI agents to enterprise data and business processes through Salesforce Data Cloud and integration platforms.
• Build integrations using REST/SOAP APIs, MuleSoft and event-driven architecture.
• Apply prompt engineering, RAG, grounding to reduce AI hallucinations.
• Test and evaluate AI solutions for accuracy, quality, cost and performance.
• Work with client teams to understand challenges and deliver measurable business outcomes.

Skills

Salesforce development

Apex

Lightning Web Components (LWC)

JavaScript

Flow

APIs

Integration patterns

Event-driven architecture

CI/CD

DevOps practices

Debugging

Testing

Version control

Client communication

Ownership

Mentoring junior engineers

Tools

Agentforce

Einstein AI

Prompt Builder

Salesforce Data Cloud

REST/SOAP APIs

MuleSoft

Job description

Salesforce Forward Deployed Engineer

Location: London - Hybrid (1 day per week onsite)

Salary: £70,000-£95,000 + benefits

Build the next generation of AI-powered Salesforce solutions

Join a global digital transformation consultancy at the forefront of enterprise AI and Salesforce innovation.

We're looking for a hands-on Salesforce Forward Deployed Engineer to design, build and deliver intelligent, AI-powered solutions for major enterprise organisations.

This is an engineering role, not a Salesforce configuration position. You'll work across Salesforce development, Agentforce, generative AI and enterprise integration to turn complex business challenges into production-ready solutions.

What you'll do

• Design and build AI-powered agents and experiences using Salesforce Agentforce, Einstein AI and related technologies.

• Develop and customise solutions using Apex, Lightning Web Components (LWC), JavaScript, Flow and APIs.

• Create, customise and optimise prompt templates using Salesforce Prompt Builder.

• Connect AI agents to enterprise data and business processes through Salesforce Data Cloud and wider integration platforms.

• Build integrations using REST/SOAP APIs, MuleSoft, Platform Events and event-driven architecture.

• Apply prompt engineering, retrieval-augmented generation (RAG), grounding and techniques to reduce AI hallucinations.

• Test and evaluate AI solutions for accuracy, quality, cost and performance.

• Work directly with client teams to understand challenges, shape technical approaches and deliver measurable business outcomes.

• Contribute to engineering standards, code quality, CI/CD and DevOps practices.

What we're looking for

• Strong hands-on Salesforce development experience, including Apex, LWC, JavaScript and Flow.

• Experience with Salesforce clouds such as Sales Cloud or Service Cloud.

• Practical experience with Agentforce, Einstein AI, Prompt Builder or other Salesforce AI capabilities.

• Understanding of LLMs, prompt engineering, RAG, grounding and AI evaluation.

• Experience working with Salesforce Data Cloud and enterprise data integration.

• Knowledge of APIs, integration patterns and event-driven architecture.

• Strong software engineering fundamentals, including debugging, testing, code quality and version control.

• Confidence explaining technical decisions, solving complex problems and working directly with clients.

• Ability to take ownership of solutions from design through to deployment.

• Ability to lead and support the development of junior engineers through constructive code reviews, hands-on coaching and sharing engineering best practices.

Nice to have

• Experience with Model Context Protocol (MCP), vector search or embeddings.

• Python or other programming experience beyond the Salesforce platform.

• Salesforce certifications across development, architecture or AI.

Why join?

• Work on innovative AI and Salesforce programmes for major global organisations.

• Build real-world enterprise AI solutions using emerging technologies.

• Work alongside experienced engineers, architects and digital transformation specialists.

• Develop your skills through challenging projects and ongoing learning.

• Enjoy a flexible hybrid working environment and a competitive benefits package.

Security requirement

This role requires Security Check (SC) clearance. Applicants must meet the relevant UK Government eligibility criteria, including five years of continuous UK residency. Additional nationality requirements may apply to certain positions.

We are committed to creating an inclusive workplace and are a Disability Confident Employer (Level 2).