Salesforce CRM Manager

JR United Kingdom; Slough; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A dynamic company in the UK is seeking a dedicated Salesforce CRM Manager to lead the management of their Salesforce CRM system. The role requires strong experience in customizing and optimizing Salesforce, along with excellent analytical and communication skills. The successful candidate will enjoy a competitive salary and benefits while working within a collaborative and innovative environment.

Benefits

Competitive salary and benefits package

Opportunity to work with a dynamic team

Professional development and growth opportunities

Qualifications

• 5+ years of experience in Salesforce CRM management.
• Strong knowledge of Salesforce CRM features and functionalities.
• Salesforce certifications (e.g., Salesforce Administrator) are a plus.

Responsibilities

• Oversee the usage and performance of the Salesforce CRM platform.
• Train staff on Salesforce and create user-friendly documentation.
• Develop and implement CRM strategies to enhance customer relationships.

Skills

Salesforce customization

Analytical skills

Problem-solving

Communication

Interpersonal skills

Education

Bachelor’s degree in Computer Science, Information Technology, Business Administration or a related field

Job description

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Salesforce CRM Manager | Hybrid London | £70,000 to 90,000 | No Sponsor Visa

Job Description:

We are seeking a dedicated and experienced Salesforce CRM Manager to oversee the performance and operation of our client's Salesforce CRM system. The ideal candidate will have a strong background in Salesforce CRM, excellent analytical skills, and the ability to effectively communicate and collaborate with various team members.

Responsibilities:

• Oversee the usage and performance of the Salesforce CRM platform within the organization
• Customize and configure Salesforce to meet the company’s needs and objectives
• Train staff on how to use Salesforce and create user-friendly documentation and training materials
• Create and maintain reports and dashboards to track business metrics
• Develop and implement CRM strategies to enhance customer relationships
• Work closely with various teams to ensure Salesforce is effectively integrated with other systems
• Keep up-to-date with new Salesforce features and functionality, providing recommendations for process improvements
• Ensure data integrity by performing regular data audits and clean-up
• Manage Salesforce roles, profiles, sharing rules, workflows, and groups
• Troubleshoot and resolve Salesforce issues

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
• 5+ years of experience in Salesforce CRM management
• Strong knowledge of Salesforce CRM features and functionalities
• Experience with Salesforce customization and configuration
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams
• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator) are a plus
• Competitive salary and benefits package
• Opportunity to work with a dynamic and innovative team
• Professional development and growth opportunities

If you are a strategic thinker with a passion for Salesforce CRM and a track record of driving successful CRM initiatives, we would love to hear from you!