Dynamics 365 CE Managed Services Lead

JR United Kingdom; Basildon; Remote; GBP 70,000 - 81,000; Full time

Job summary

A leading Microsoft Partner is looking for a Managed Services Lead to drive their Dynamics 365 CE & Power Platform support. In this strategic role, you will lead a team, enhance customer relationships, and ensure high service quality within a flexible and people-centric environment.

Benefits

Flexible work environment

Excellent benefits

Qualifications

• Several years in a senior Managed Services role within a Microsoft Partner.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams, processes, and client relationships.

Responsibilities

• Oversee Dynamics 365 CE & Power Platform support function.
• Manage a team of 3-4 and ensure service excellence.
• Handle escalations and small change requests.

Skills

Team Leadership

Customer-Facing

Consultative Approach

Tools

Dynamics 365 CE

Power Platform

Job description

Dynamics 365 CE Managed Services Lead, Basildon

Client:

Link Xperts

Location:

Basildon, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Managed Services Lead: Dynamics 365 CE & Power Platform

Salary: Up to £70,000 | Remote-first (Quarterly Office Meetups)

Key Highlights: Microsoft Partner | Team Leadership | Customer-Facing | Strategic Role

(Sponsorship not offered, UK Citizens or those with ILR Only)

We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to oversee their Dynamics 365 CE & Power Platform support function. You will manage a team of 3–4, ensure service excellence, and handle escalations and small change requests as a senior point of contact.

This strategic, people-focused role requires:

• Several years in a senior Managed Services role within a Microsoft Partner
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform
• Experience managing teams, processes, and client relationships
• Ability to adopt a consultative approach with customers when needed

The company culture is down to earth, people-centric, and emphasizes staff wellbeing, with a flexible, remote-first environment and excellent benefits.

Apply now to play a key role in shaping their support function.