Salesforce Business Analyst

Salt Digital Recruitment; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A major global brand seeks a Salesforce Partner Portal Administrator for a 12-month contract in Central London. This position requires strong Salesforce admin skills and involves administering the Partner Portal, troubleshooting issues, and collaborating with cross-functional teams. Ideal candidates will thrive in a hybrid working environment while effectively managing user permissions and enhancing portal usability.

Qualifications

• Proven Salesforce admin experience, ideally in Experience Cloud.
• Solid understanding of roles, profiles, permission sets, data visibility.
• Able to handle multiple priorities in a global setting.

Responsibilities

• Administering the Partner Portal (user setup, access management).
• Supporting external partner users and internal stakeholders.
• Improving usability, automation, and portal efficiency.

Skills

Salesforce administration

Troubleshooting

Communication

Self-motivated

Tools

JIRA

Confluence

Slack

Job description

We’re working with a major global brand that’s looking for a Salesforce Partner Portal Administrator to join on an initial 12-month contract.

This role sits within a high-performing EMEA team and will focus on supporting and optimising a Salesforce Experience Cloud portal used by external partners and resellers. It’s ideal for someone with strong Salesforce admin skills and experience supporting complex, high-visibility systems in global environments.

The Essentials:

• Hybrid working: 3 days per week in Central London
• 12-month initial contract
• Immediate start preferred

What You’ll Be Doing:

• Administering the Partner Portal (user setup, access management, roles & permissions)
• Supporting external partner users and internal stakeholders (Tier 2 level)
• Improving usability, automation, and portal efficiency
• Working cross-functionally with business and technical teams across EMEA
• Ensuring compliance with internal security and data governance policies

What You’ll Need:

• Proven Salesforce admin experience, ideally in Experience Cloud
• Solid understanding of roles, profiles, permission sets, data visibility
• Excellent troubleshooting and communication skills
• Self-motivated and able to handle multiple priorities in a global setting

Bonus Points For:

• Experience supporting external user portals
• Previous work in enterprise or global tech environments
• Familiarity with JIRA, Confluence, and Slack

Location: Central London (3 days onsite, 2 remote)

Contract: 12 months

Start Date: ASAP

Know someone who’d be a great fit? Or want to find out more? Drop me a message.

*Rates depend on experience and client requirements

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