Salesforce Business Analyst

JR United Kingdom; Chester; Hybrid; GBP 85,000 - 95,000; Full time

Job summary

A leading global provider of technology-driven risk and compliance solutions seeks a Certified Senior Business Analyst specializing in Salesforce. The role involves guiding stakeholders, designing Salesforce solutions, and ensuring effective data management in a hybrid work environment. This position offers excellent opportunities for personal growth and career development.

Qualifications

• Experience in designing enterprise-scale Salesforce solutions.
• Proven record of translating complex business information into Salesforce solutions.
• Hands-on experience with data migration and requirement analysis.

Responsibilities

• Lead business requirement gathering and document solutions.
• Support Salesforce development and manage change.
• Oversee data integrity and dashboard development.

Skills

Salesforce Data Loader

Force.com Migration Tool

Agile methodologies

Waterfall methodologies

Education

Salesforce Business Analyst certification

Job description

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Certified Senior Business Analyst - Salesforce

Location: Modern, London, UK (2 days on-site)

Salary: £85-95k per annum

Note: Salesforce Business Analyst certification is mandatory

Hello,

iO Associates is seeking a Certified Senior Business Analyst - Salesforce for a leading global provider of technology-driven risk and compliance solutions. This company helps organizations manage health, safety, environmental, and ESG requirements. It offers software and consulting services to streamline compliance, improve contractor management, and enhance workplace safety, supporting over 45,000 businesses worldwide.

Key Requirements:

• Translate complex business information into structured, feasible Salesforce solutions, guiding stakeholders effectively.
• Design and document enterprise-scale Salesforce solutions with hands-on experience.
• Collaborate with business stakeholders to analyze requirements, create functional specifications, and troubleshoot system issues.
• Proficient in data migration tools (Salesforce Data Loader, Force.com Migration Tool) and experienced in both Waterfall and Agile methodologies.

Responsibilities:

• Lead business requirement gathering and analysis through workshops, and document solutions using industry-standard models, functional designs, and user stories.
• Support Salesforce development and testing, conduct feature demos and UAT sessions, and drive post-implementation adoption and change management.
• Act as the primary contact for business users, providing first-level support, troubleshooting issues, and ensuring effective resolution and escalation when needed.
• Oversee data integrity and reporting by developing dashboards, validating SOQL queries, supporting data migration, and maintaining best data management practices.

This is a hybrid role. This is an excellent opportunity to work for an international company that encourages personal growth and career development throughout the organization.