Salesforce Administrator & Training Specialist

Canon EMEA; Uxbridge; Hybrid; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Hybrid working (3 days in office, 2 at

Competitive benefits

Discount on Canon products

Job summary

Canon Europe is seeking a Salesforce Associate to support B2B Sales teams with user support, onboarding, data governance, and reporting.

You will maintain data integrity, create training materials, and coordinate IT tickets, while contributing to dashboards and minor configurations.

Hybrid work in the UK, salary up to £39,406 DOE, and a collaborative, customer-focused environment.

Qualifications

• Active Salesforce Certified Platform Administrator credential.
• Hands-on experience as Salesforce Platform Administrator or Sales Cloud support.
• Strong understanding of Salesforce core platform mechanics (users, profiles, security, reports).
• Understanding of B2B sales processes and sales cycle management.
• Proficient in creating training materials with PowerPoint.
• Logical approach to diagnosing issues and effective workarounds.
• Excellent communication to train and support non-technical users.
• Meticulous data quality, testing, and documentation.

Responsibilities

• Serve as primary contact for daily Salesforce inquiries and resolve routine issues.
• Coordinate with Salesforce Lead for complex bugs and escalations.
• Deliver end-to-end training and onboarding for B2B users.
• Create and maintain training manuals and onboarding checklists.
• Perform periodic data quality reviews and governance.
• Build and maintain operational Salesforce reports and dashboards.
• Assist in minor configuration changes and UAT testing.
• Coordinate IT ticket tracking and price book updates.

Skills

Salesforce Admin

Sales Cloud

Core Salesforce

B2B sales

PowerPoint

Troubleshooting

Communication

Data quality

Customer service

Job description

Canon Europe is seeking a Salesforce Associate to support B2B Sales teams with user support, onboarding, data governance, and reporting.

You will maintain data integrity, create training materials, and coordinate IT tickets, while contributing to dashboards and minor configurations.

Hybrid work in the UK, salary up to £39,406 DOE, and a collaborative, customer-focused environment.