Salesforce Administrator

Simpson Judge; Peterborough; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Salesforce CRM Manager for a hybrid role in Cambridgeshire. This position combines Salesforce administration with IT support, allowing for a dynamic workload. Ideal candidates will possess Salesforce certification and experience in user account management, along with strong analytical skills.

Qualifications

• Proven experience in a Salesforce Administrator role with service desk support.
• Hands-on experience with Salesforce configuration tools.
• Strong analytical and troubleshooting skills.

Responsibilities

• Day-to-day Salesforce administration and basic platform configuration.
• Provide support to end users and assist with IT operations.
• Manage user account provisioning and general Microsoft administration.

Skills

Salesforce Administration

Troubleshooting

Analytical Skills

User Account Management

Education

Salesforce Administrator Certification (ADM201)

Tools

Salesforce Configuration Tools

Active Directory

Microsoft 365

Job description

This job description provides a comprehensive overview of the Salesforce CRM Manager role, including responsibilities, requirements, and employment details. However, it contains some irrelevant content such as multiple job postings and community insights that should be removed to improve focus and clarity.

Here is a refined version focusing solely on the Salesforce CRM Manager role:

Job Title: Salesforce CRM Manager

Location: Hybrid - Cambridgeshire

Full-time, Permanent

About the opportunity

This is a great opportunity for a Salesforce Administrator to take ownership of the Salesforce CRM platform while also supporting core IT helpdesk operations. This hybrid role combines CRM expertise with hands-on user administration and IT support, making it ideal for someone who enjoys a varied and impactful workload.

You will be responsible for day-to-day Salesforce administration, including basic platform configuration, troubleshooting issues, and providing support to end users. In addition, you will assist with broader IT operations such as user account provisioning and general Microsoft administration.

What you will need

• Proven experience in a Salesforce Administrator role, ideally with exposure to service desk support.
• Salesforce Administrator certification (ADM201) is highly desirable.
• Hands-on experience with Salesforce configuration tools (e.g., Flow, validation rules, custom fields).
• Familiarity with Active Directory, Microsoft 365, and general user account management practices.
• Strong analytical and troubleshooting skills, with a service-focused mindset.
• Ability to balance CRM responsibilities with support desk tasks in a dynamic environment.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting and IT System Training and Support