Salesforce Admin | Flows, Reports & UAT Specialist

MSite; Liverpool; On-site; GBP 50,000 - 55,000; Full time

Job summary

MSite in Liverpool is seeking a Salesforce Admin to join our team on a full-time, permanent basis. The role supports day-to-day administration and improvement of our Salesforce environment, with a focus on configuration, user support and Flow automation.

You will work with users to gather requirements, build and test changes, create reports and dashboards, and assist with Marketing Cloud and Finance-related configuration.

Qualifications

• Proven experience administering Salesforce and supporting users.
• Experience designing, building, testing and troubleshooting Salesforce flows and declarative config.
• Experience managing Salesforce security, access and sharing for routine requirements.
• Experience with objects, fields, record types, page layouts and validation rules.
• Experience creating reports and dashboards for business users.
• Experience using SOQL and Salesforce data tools.
• Experience data imports, data quality and troubleshooting.
• Experience gathering requirements and translating them into Salesforce solutions.
• Experience creating test scenarios, supporting user acceptance testing and resolving defects.
• Experience creating reports and dashboards for business users.

Responsibilities

• Handle routine Salesforce administration and support after onboarding.
• Design, build, test and troubleshoot Salesforce flows and declarative configuration.
• Gather and clarify requirements from users.
• Create useful reports and dashboards to answer business questions.
• Test changes and support user acceptance testing.
• Recognise when escalation is required to an architect or developer.
• Support day-to-day Marketing Cloud Advanced administration and related processes.
• Support finance-related Salesforce configuration, including products and price books.

Skills

Salesforce administration

Salesforce flows

Security & sharing

Objects & fields

Reports & dashboards

SOQL

Data imports & quality

Requirements gathering

Testing & UAT

User training

Escalation awareness

Job description

MSite in Liverpool is seeking a Salesforce Admin to join our team on a full-time, permanent basis. The role supports day-to-day administration and improvement of our Salesforce environment, with a focus on configuration, user support and Flow automation.

You will work with users to gather requirements, build and test changes, create reports and dashboards, and assist with Marketing Cloud and Finance-related configuration.