Sales & Tender Administrator

EVM UK & IRL; Southwater; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

23 days annual leave + bank holidays

Statutory Sick Pay

Cycle to Work Scheme

Employee benefits portal

Job summary

A growing transport solutions provider based in Southwater is seeking a Sales & Tender Administrator to support the sales team with CRM management, lead qualification, and tender monitoring. This role requires excellent organizational skills and effective communication abilities. The position offers a salary of £26,000-£29,000 per year along with a supportive workplace culture and various employee benefits.

Qualifications

• Previous experience in sales administration, tender administration, or CRM management.
• Strong organisational skills with an eye for detail.
• Excellent communication skills, both written and verbal.
• Confidence in handling customer enquiries.
• Ability to work independently and collaboratively in a team.
• Proficiency with Microsoft Office 365 applications.

Responsibilities

• Handle incoming calls and office enquiries professionally.
• Administer and update the CRM system (Odoo).
• Conduct lead qualification for timely follow-up.
• Monitor tender portals and manage related documentation.
• Support Sales Administration team with processing and documents.
• Maintain accurate records compliant with ISO 9001:2015.
• Assist with sales reporting duties.

Skills

Sales administration

Tender administration

CRM management (Odoo)

Organisational skills

Communication skills

Microsoft Office 365 proficiency

Job description

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Job Overview

EVM is a market leader in the supply of high-quality Minibus and Midibus solutions across the UK and Ireland. Built on innovation, reliability, and customer-first service, we continue to expand our product range and strengthen our presence in new and existing markets.

Job Purpose

You will play a vital role in supporting our sales team, ensuring all incoming leads, tenders, and administrative tasks are handled with precision. This role combines traditional sales administration with proactive tender monitoring, CRM management, and customer-first support – helping the business to drive growth while maintaining the highest standards of service.

Duties and Responsibilities

As the Sales & Tender Administrator, your responsibilities will include, but are not limited to:

• Handling incoming calls and general office enquiries, providing a professional first point of contact.
• Administering and updating the CRM system (Odoo), including processing and assigning daily leads from our website to the sales team.
• Conducting initial lead qualification to ensure timely and accurate follow-up by sales.
• Monitoring tender portals, reviewing notifications, and when relevant opportunities arise, downloading documents, collating details, and assigning tasks to the Bid Writer for go/no-go decision-making.
• Providing day-to-day support to the Sales Administration team, including assisting with vehicle processing, document collation, and handover packs.
• Maintaining accurate records, ensuring compliance with EVM’s ISO 9001:2015 processes.
• Assisting Sales Coordinator with sales reporting duties.
• Working collaboratively across sales, aftersales, and administration to deliver an exceptional customer experience in line with EVM’s values: Kinetic, Holistic, Dynamic, Authentic.

About you

• Previous experience in sales administration, tender administration, or CRM management (Odoo experience desirable).
• Strong organisational skills with an eye for detail and accuracy.
• Excellent communication skills, both written and verbal.
• Confidence in handling customer enquiries professionally.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency with Microsoft Office 365 applications.

Why Join EVM?

• Work with a respected and growing brand in the transport industry.
• Competitive salary and great benefits package.
• A collaborative and friendly workplace based in Horsham, West Sussex.

Hours: 0800-1700 Monday to Thursday, 0800-1500 Friday.

Location: Office-based, Southwater, Horsham.

Salary and benefits:

• £26,000-£29,000 per year (Full-time).
• 23 days annual leave + bank holidays.
• Statutory Sick Pay.
• Cycle to Work Scheme.
• Employee benefits portal.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Retail Motor Vehicles

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