Sales Team Member - Key Holder

Clarksoutlet; Stevenage; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Holiday Pay

Potential store bonus

Job summary

Clarksoutlet in Stevenage is looking for a reliable and enthusiastic Sales Associate to join our team. In this role, you will deliver exceptional customer service while achieving store KPIs and maintaining high retail standards in both the sales floor and back of house.

We offer a comprehensive rewards package including a Clarks Discount Card, life assurance, and holiday pay, along with the potential to earn store bonuses for overachieving set targets. Flexibility to work various shifts is essential.

Qualifications

• Reliable and enthusiastic approach to customer interactions.
• Flexibility to work a 7-day shift pattern including weekends.
• Ability to maintain retail standards and visual merchandising.

Responsibilities

• Deliver a great consumer experience while meeting KPIs.
• Maintain high retail standards in the store.
• Support store management in achieving sales targets.

Skills

Customer service

Sales experience

Visual merchandising

Job description

Job Description

Posted Friday 13 March 2026 at 00:00

About the role:

We are looking for a reliable and enthusiastic Sales Associate to provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house.

We’re looking for someone who will:

• Consistently deliver a great brand experience, including utilising technology to enhance the consumers’ experience and keeping up to date with product knowledge.
• Support the achievement of key store KPIs by delivering sales at target levels set by store Management team.
• Maintain the sales floor and back of house areas to deliver high brand and retail standards.
• Show flexibility to work a 7-day shift pattern, including weekends and bank holidays.
• Follow cash and stock security procedures to Company standards.
• Maintain visual merchandising standards and replenish as required.

We reward our Sales Associates with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Holiday Pay
• Potential to win store bonus if overachieve set KPIs