Sales Team Manager

Direct Business Group; Houghton-le-Spring; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Team Manager based in Houghton-le-Spring to drive team performance and achieve sales goals within a fast-paced environment. The successful candidate will lead, inspire, and support their team, ensuring compliance and high performance through effective communication and coaching.

Benefits

32 days of holiday including bank holidays

Private Medical Cover

Onsite Starbucks

Lucrative Commission Plan

Extra Holiday Days

Free Parking

Casual Dress Code

Enhanced Maternity and Paternity Leave

Qualifications

• Proven experience in sales with effective coaching.
• Ability to motivate and manage a team to achieve targets.
• Strong decision-making and time management skills.

Responsibilities

• Implement and manage team goals to drive performance.
• Supervise and train team members for high performance.
• Conduct performance reviews and manage disciplinary actions.

Skills

Sales Experience

Leadership

Team Spirit

Decision Making

Motivation

Education

Managerial Experience

Tools

MS Outlook

MS Office

Job description

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Location: Office based in Houghton le Spring

Job Overview:

The Team Manager is responsible for ensuring the team meets its revenue targets and achieves sales and compliance goals. Reporting to the Operations Manager, the role involves day-to-day management of the team within a fast-paced environment. The Team Manager will inspire excellence through effective leadership, clear communication, and dedicated coaching and development of team members.

Key Responsibilities:

• Team Goals and Objectives: Implement and manage team goals and objectives to drive performance.
• Supervision and Training: Supervise, train, and guide team members to ensure high performance standards.
• Motivation: Continuously motivate the team, fostering a positive and productive work environment.
• Service Knowledge: Maintain in-depth knowledge of our services to effectively support and guide the team.
• Performance Management: Ensure team performance meets high standards, reporting on metrics such as bills, leads, revenue, and talk time.
• Reporting: Provide regular updates and reports to management on team performance and statistics.
• Holidays and Training: Oversee staff holidays and training schedules to ensure adequate coverage and skill development.
• Problem Resolution: Discuss and resolve team issues, escalating when necessary.
• Performance Reviews: Conduct performance reviews to assess and enhance individual and team performance.
• Buzz Sessions: Hold regular buzz sessions to engage and energise the team.
• Disciplinary Management: Manage all aspects of disciplinary actions alongside HR, ensuring fair and consistent application of policies.
• Quality Assessment: Perform quality assessments in accordance with compliance regulations.

Qualifications and Skills:

• Sales Experience: Proven experience in sales, including objection handling and coaching team members.
• Computer Skills: Proficiency in computer programs such as MS Outlook and MS Office.
• Team Spirit: Demonstrates a positive team player spirit and cooperative sales skills within the organisation.
• Leadership: Ability to direct, mentor, and actively work with the team to achieve daily sales objectives.
• Motivation: Self-motivated with a drive to achieve and exceed targets.
• Managerial Experience: Previous experience in a managerial role, with effective time and project management skills.
• Decision Making: Capable of making responsible decisions and resolving issues effectively.

What's in it for You:

• Early December finish incentive.
• Loads of Holiday: Enjoy a whopping 32 days of holiday every year, including bank holidays.
• Private Medical Cover: We've got you covered with private medical insurance for you and your family.
• Onsite Starbucks: Get your caffeine fix with Starbucks coffee right here in the office.
• Lucrative Commission Plan: Benefit from an extremely lucrative commission plan that rewards all staff generously for their hard work and contributions to the company’s success.
• Tusker Car Scheme:
• Extra Holiday Days: Earn up to 3 extra days off. 1 extra day each year
• Financial Advice: Need some help with your finances? We've got you covered with private financial advice.
• Free Parking: Forget about parking headaches and extra cost each month. We've got free onsite parking so one less thing to worry about!
• Casual Vibes: Rock your favourite jeans and tees because we're all for comfort being key.
• Enhanced Maternity and Paternity Leave: Bringing bundles of joy into this world is no easy job. That’s why we offer enhanced maternity and paternity leave to support our employees during these important times.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Utilities

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