Sales Team Manager

B&Q Limited; Farnborough; On-site; GBP 37,000 - 46,000; Full time

Benefits offered by this job

Pension

Company Bonus Scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Job summary

B&Q Farnborough is seeking a Sales Team Manager to lead Showrooms and TradePoint, guiding two key areas of the store with a dynamic, sales-focused team. You will coach colleagues, encourage strong product knowledge, and ensure every customer counts as part of our ambition.

You will use customer insights and performance data to spot opportunities, build local relationships with tradespeople, and drive high standards of service, stock management, and collaborative teamwork in a fast-paced retail

Qualifications

• Experience leading sales teams in a retail environment.
• Strong customer-focused communication and coaching skills.
• Ability to analyse performance data and act on insights.

Responsibilities

• Lead Showrooms and TradePoint teams to drive sales.
• Provide sales coaching and performance leadership to staff.
• Use customer insights to spot opportunities and respond quickly.
• Build strong local relationships with tradespeople.

Skills

Leadership

Sales coaching

Customer relationship

Analytical thinking

Job description

Overview

Full time, Part time or Job Share

Permanent Contract - 36.75 Hours per week

Up to £41,500 per annum (Inclusive of £0.81p per hour, store specific location allowance) + Bonus + Pension + 6.6 Weeks Holiday

B&Q Farnborough

Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Sales Team Manager and you will be pivotal in driving sales across our showroom and TradePoint departments.

What's the job?

A great team needs a great leader and your role as a Sales Team Manager is to lead two of the most strategically important areas of our store — Showrooms and TradePoint. You’ll bring together dynamic, sales-focused teams and create a culture where every colleague is confident, proactive, and laser-focused on fulfilling B&Q’s ambition of making every customer count. You’ll make a real difference through sales coaching and performance leadership and build a high-performing team. In this role you will:

• Support our sales colleagues to build deep product knowledge and be confident to sell.
• Use customer insights and performance data to spot opportunities and respond at pace.
• Build strong local customer relationships, with a focus on Tradespeople.

What we need:

Our Sales Team Managers are key to running our business by leading the team to deliver effective stock manager and to make every customer count. In this role, you should be leading in a way that demonstrates the following qualities:

• You enjoy observing, listening and communicating ways to continuously improve and celebrate success.
• Are comfortable having meaningful discussions about performance.
• At your best building rapport with customers and colleagues.
• Like to be well planned and organised and thrive in being agile with your plans when needed.
• Natural analytical rigour and can spot opportunities to increase sales.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

• Award-winning pension scheme
• Company Bonus Scheme
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits and lots more

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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