Sales Team Manager

B&Q Limited; Burton upon Trent; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Award-winning pension scheme

Company Bonus Scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Limited in Burton upon Trent is seeking a Sales Team Manager to lead Showrooms and TradePoint, driving sales and customer engagement across the store.

You will coach teams, build a high-performing culture, and use insights to spot opportunities, with a focus on tradespeople and local customers.

The role combines leadership with hands-on coaching, setting performance standards and ensuring every colleague contributes to the company’s aim: to make every customer count.

Qualifications

• Proven leadership experience in retail environments.
• Experience coaching sales teams to achieve targets.
• Ability to interpret performance data to drive actions.

Responsibilities

• Lead Showrooms and TradePoint teams to drive sales and customer engagement.
• Coach sales colleagues to deepen product knowledge and selling skills.
• Use customer insights and performance data to spot opportunities and respond swiftly.
• Build strong local customer relationships, focusing on Tradespeople.

Skills

Leadership

Sales coaching

Performance management

Job description

Overview

Full time, Part time or Job Share

Permanent Contract - 36.75 Hours per week

Up to £34,000 per annum + Bonus + Pension + 6.6 Weeks Holiday

B&Q Burton

Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Sales Team Manager and you will be pivotal in driving sales across our showroom and TradePoint departments.

What's the job?

A great team needs a great leader and your role as a Sales Team Manager is to lead two of the most strategically important areas of our store — Showrooms and TradePoint. You’ll bring together dynamic, sales-focused teams and create a culture where every colleague is confident, proactive, and laser-focused on fulfilling B&Q’s ambition of making every customer count. You’ll make a real difference through sales coaching and performance leadership and build a high-performing team. In this role you will:

• Support our sales colleagues to build deep product knowledge and be confident to sell.
• Use customer insights and performance data to spot opportunities and respond at pace.
• Build strong local customer relationships, with a focus on Tradespeople.

What we need:

Our Sales Team Managers are key to running our business by leading the team to deliver effective stock manager and to make every customer count. In this role, you should be leading in a way that demonstrates the following qualities:

• You enjoy observing, listening and communicating ways to continuously improve and celebrate success.
• Are comfortable having meaningful discussions about performance.
• At your best building rapport with customers and colleagues.
• Like to be well planned and organised and thrive in being agile with your plans when needed.
• Natural analytical rigour and can spot opportunities to increase sales.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

• Award-winning pension scheme
• Company Bonus Scheme
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits and lots more

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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