Sales Team Lead — Customer Experience (Flexible Hours)

NEXT plc; Glasgow; On-site; GBP 32,000 - 42,000; Full time

Job summary

NEXT plc is seeking a Sales Manager in the United Kingdom to lead and inspire a store team, prioritise outstanding customer service and achieve performance targets.

You will work in a fast paced environment, coaching and motivating colleagues while embracing flexible working options. The role emphasizes safeguarding strong stock processes and delivering a superb shopping experience for customers.

Qualifications

• Excellent communication and people skills.
• Proven ability to lead, coach and motivate a team.
• Strong commercial understanding with a focus on customer experience.
• Problem solving and decision making under pressure.
• Ability to manage multiple tasks and priorities.

Responsibilities

• Support the store management team across product areas, back of house and run the store when needed.
• Lead a team to deliver outstanding service and maintain accurate stock processes.
• Create an atmosphere that motivates the team to be at their best.
• Demonstrate hands-on involvement in commercial and operational activities with the team.
• Ensure up-to-date, accurate communication to meet business needs.

Skills

Communication

Team leadership

Commercial acumen

Problem solving

Multitasking

Job description

NEXT plc is seeking a Sales Manager in the United Kingdom to lead and inspire a store team, prioritise outstanding customer service and achieve performance targets.

You will work in a fast paced environment, coaching and motivating colleagues while embracing flexible working options. The role emphasizes safeguarding strong stock processes and delivering a superb shopping experience for customers.