Sales & Sustainability Assistant

Ingka External; Southampton; On-site; GBP 15,415,000 - 17,220,000; Part time

Benefits offered by this job

15% IKEA discount

Life Assurance

Enhanced pension contributions

Interest-free loans

Job summary

IKEA Southampton is hiring a Sales & Sustainability Assistant to repurpose and present products with pride, set attractive prices and work across functions to maintain quality and safety. The role emphasizes sustainability and improving customer perception through responsible handling of recalled, returned, and ex-display stock.

The position requires a positive, proactive approach, strong problem-solving skills, and the ability to work both independently and as part of a team.

Qualifications

• Positive approach to waste management and sustainability.
• Customer-first mindset, where you make the customer feel valued and supported.
• Motivated to problem solve and use initiative daily.
• Enthusiastic about being part of the team but capable of working without supervision.
• Ability to prioritise and organise work with great attention to detail.

Responsibilities

• Repurpose, present and sell IKEA products with pride, setting prices attractive to customers and beneficial to the business.
• Collaborate with unit functions to follow routines related to product quality, safety and recovery.
• Support product quality guidelines for recalled, returned and ex-display stock to improve customer perception.

Job description

Job ID: 368175

Date posted: 21/09/2026

IKEA Southampton are looking to welcome a Sales & Sustainability Assistant. Are you passionate about sustainability and giving products a second life? We're looking for someone with a customer-first mindset, strong problem-solving skills, and the ability to work both independently and as part of a team. In this role, you'll repurpose and present IKEA products with pride, set attractive prices, and collaborate across functions to ensure product quality and safety. You'll play a key part in improving customer perception by supporting guidelines for returned, recalled, and ex-display items—all while staying organised, detail-oriented, and motivated to make a difference.

WHAT WE OFFER

• The Start Date of employment will be 25th of October 2026.
• Competitive hourly rate of £13.45 per hour.
• 16 hour contract including evening and weekends.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

• 15% IKEA discount & discount portal helping you save £100's on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• ...as well so much more!

WHAT YOU'LL NEED TO HAVE

• A positive approach to waste management and sustainability, love multi-tasking, and a passion for giving things a new life.
• Have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You are motivated to problem solve and use your own initiative daily.
• You are enthusiastic about being part of the team but also can work without supervision.
• Ability to prioritise and organise your own work to make efficient use of the time available with great attention to detail.

WHAT YOU'LL BE DOING DAY TO DAY

• Re-purpose, present and sell IKEA products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business.
• Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recovery.
• Support and action the product quality guidelines for recalled, returned and ex-display stock, to constantly improve customers' perception of our IKEA products.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many.

RECRUITMENT PROCESS INFORMATION

We are an equal opportunities employer.