Sales Support Specialist

National Business Communications; Kings Hill; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing company in Kings Hill is seeking a detail-oriented Sales Support Specialist to assist the sales team and ensure smooth client onboarding. Ideal candidates will have admin experience in sales, strong communication skills, and a proactive attitude. Join a supportive team and enjoy opportunities for personal development and a competitive salary.

Benefits

Opportunities for personal development

Career progression

Competitive salary

Company benefits

Qualifications

• Previous experience in an admin role supporting sales.
• Strong communication and interpersonal skills.
• Confident using Microsoft Office and CRM systems.

Responsibilities

• Process and track new merchant applications.
• Liaise with sales reps and clients for updates.
• Maintain and update customer records in CRM.

Skills

Communication

Organisational Skills

Attention to Detail

Proactive Attitude

Tools

Microsoft Office

CRM/database systems

Job description

Sales Support Specialist
Company: Motto Merchant Services
Job Type: Full-Time

About Us:

Motto Merchant Services is an independent, fast-growing provider of card payment and merchant services, dedicated to supporting UK businesses of all sizes with modern, secure, and cost-effective payment solutions. We pride ourselves on delivering honest advice, competitive pricing, and a personal touch that sets us apart in a competitive industry. Our mission is simple: to make payments easy, reliable, and affordable for our customers — and we’re passionate about helping businesses succeed.

Based in Kings Hill, we’ve built a strong reputation for exceptional customer care and long-term client relationships. As we grow, we’re looking for committed individuals to join our team and contribute to our continued success.

The Role:

We’re seeking a detail-oriented and dependable Sales Support Specialist to assist our sales team and ensure seamless client onboarding and administration. This is a great opportunity for someone with previous admin experience in a sales environment who is looking to join a supportive and growing company.

What You’ll Do Day-to-Day:

• Process and track new merchant applications
• Check submitted documentation for accuracy and completeness
• Liaise with sales reps and clients to gather missing information or provide updates
• Maintain and update customer records in our CRM system
• Prepare contracts, welcome packs, and reports for new clients
• Answer incoming calls and emails, aiding or directing queries as needed
• Assist with general office administration and support tasks to help the team stay organised and efficient

You’ll be a key part of keeping our operations running smoothly — ensuring the sales team can focus on building relationships while you handle the essential details behind the scenes.

What We’re Looking For:

• Previous experience in an admin role, ideally supporting a sales function
• Strong communication and interpersonal skills
• Excellent organisational skills and attention to detail
• Confident using Microsoft Office and CRM/database systems
• A positive, proactive attitude and a willingness to learn
• A full UK driving licence is preferred

Why Join Motto?

• Be part of a supportive, close-knit team in a growing business
• Friendly and professional office environment in Kings Hill
• Opportunities for personal development and career progression
• Competitive salary and company benefits
• A company that genuinely values your contribution

How to Apply:
If you're ready to bring your admin experience to a role where you can make a real impact, we’d love to hear from you. Please send your CV and a short cover letter to [e-mail]