Sales Support & Operations Coordinator

SDSE; Chertsey; On-site; GBP 26,000 - 38,000; Part time

Benefits offered by this job

25 days’ annual leave

Discretionary bonus

Defined Contribution Pension (up to 4%

Permanent Health Insurance

Group Life Assurance

Flexible Benefits allowance of £660

Job summary

Samsung SDS in the United Kingdom seeks a Sales Support & Operations Coordinator to help manage ERP sales transactions from quotations to invoicing and to support project delivery with robust financial plans.

The role emphasizes budgeting, forecasting and reporting, with strong Excel skills and SAP ERP experience; you will collaborate with the MSP Support team, project managers, and procurement to ensure timely, accurate financial data.

Qualifications

• Strong budgeting, forecasting, and management reporting in a project-based environment.
• Solid understanding of project accounting, financial controls, and revenue/cost recognition.
• Advanced Excel and data analysis skills; experience with ERP systems (SAP).
• Excellent analytical, problem-solving, and communication skills.

Responsibilities

• Manage end-to-end ERP sales transactions including quotations, contracts, purchase orders, invoicing, and project completion
• Process and register sales leads in the sales system and maintain accurate customer contact information
• Create and manage sales-related documentation such as quotations, purchase orders, invoices, and contracts
• Manage contracts and invoicing processes for Samsung customers, including billing follow-ups
• Understand internal solutions, pricing structures, and team sales targets while tracking individual sales performance
• Perform monthly closing activities including customer invoicing and supplier payments
• Forecast monthly and annual sales revenue, profit, and overall business performance
• Prepare weekly, monthly, and yearly sales and business performance reports using Excel
• Support project leads in developing robust financial plans aligned with business objective and KPIs
• Analyze variances between actuals, budget, and forecast, providing commentary and actionable insights
• Collaborate with internal stakeholders including procurement teams, HQ, vendors, and customers to ensure timely project delivery and resolve sales-related issues
• Actively engage with vendors and customers to support efficient sales operations and project execution
• Provide administrative support to the sales team, including preparation and presentation of necessary documentation

Skills

Budgeting

Forecasting

Management reporting

Project accounting

Excel

ERP systems (SAP)

Data analysis

Tools

SAP

Job description

Job Title Sales Support & Operations Coordinator Department MSP Support Part Time Type Full time Role Summary Samsung SDS provides cloud and digital logistics services. We build optimized cloud environment with Samsung Cloud Platform specialized for businesses, provide all-in-one management service based on 39 years of expertise in each industry, and boost work efficiency and customer service with our SaaS solution proven successful in many use cases. Your only partner to present reasonable answer to complex challenge of digital transformation is Samsung SDS. We are seeking a highly motivated Financial Analyst to join our MKT MSP team. The Senior Finance Project Analyst plays a critical role in supporting the financial management of projects, providing accurate and insightful financial analysis, and driving continuous improvement in budgeting, forecasting, and reporting processes. This role partners closely with project managers, business leaders, and finance teams to ensure financial integrity, performance visibility, and strategic decision-making support across all active projects.

Key Responsibilities

• Manage end-to-end ERP sales transactions including quotations, contracts, purchase orders, invoicing, and project completion
• Process and register sales leads in the sales system and maintain accurate customer contact information
• Create and manage sales-related documentation such as quotations, purchase orders, invoices, and contracts
• Manage contracts and invoicing processes for Samsung customers, including billing follow-ups
• Understand internal solutions, pricing structures, and team sales targets while tracking individual sales performance
• Perform monthly closing activities including customer invoicing and supplier payments
• Forecast monthly and annual sales revenue, profit, and overall business performance
• Prepare weekly, monthly, and yearly sales and business performance reports using Excel
• Support project leads in developing robust financial plans aligned with business objective and KPIs
• Analyze variances between actuals, budget, and forecast, providing commentary and actionable insights
• Collaborate with internal stakeholders including procurement teams, HQ, vendors, and customers to ensure timely project delivery and resolve sales-related issues
• Actively engage with vendors and customers to support efficient sales operations and project execution
• Provide administrative support to the sales team, including preparation and presentation of necessary documentation

Requirements

• Strong experience in budgeting, forecasting, and management reporting, ideally in a project-based environment.
• Solid understanding of project accounting, financial controls, and revenue/cost recognition principles.
• Advanced Excel and data analysis skills; experience with ERP systems (SAP).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work under pressure, manage multiple priorities, and deliver to tight deadlines.

Hours of Work

HOURS OF WORK: 37.5 hour week. Some weekend and evening work may be required for emergencies and projects.

Benefits

• 25 days’ annual leave
• Discretionary performance-based bonus scheme linked to individual, team and company performance (following successful completion of probation period)
• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
• Permanent Health Insurance
• Group Life Assurance
• Flexible Benefits allowance of £660 per annum (following successful completion of probation period), e.g. dental insurance, healthcare cash plan, holiday buy/sell, gymflex, travel insurance etc.

What We Offer

Ready to Join Us? Powering the World’s Logistics! Samsung SDS, an IT & logistics service provider, was established in 1985. As Korea’s no.1 IT service provider the company accelerates digital innovation in logistics. Since the start, Samsung SDS has been one of the fastest growing logistics service providers in the world, with a strong focus on innovative logistics solutions in warehousing, distribution and freight forwarding. Samsung SDS transforms logistics with Cello and Cello Square, our cutting-edge logistics IT platforms. Delivering global, end-to-end logistics services for seamless and resilient supply chains with full visibility. Samsung SDS has a turnover of around USD 5.5 billion (2024) and is active in 36 countries, with 56 locations.

Join Us

For more information: Web: www.samsungsds.com, www.cello-square.com LinkedIn: www.linkedin.com/company/91179194/ YouTube: www.youtube.com/c/samsungsdsglobal Join Us Looking for your next career step in logistics and technology? At Samsung SDS, you’ll work in an international environment focused on innovation and collaboration. We offer opportunities for growth, development, and meaningful work. Take a look at our current openings to see what fits your experience. If you’d like to learn more about working with us, feel free to get in touch. Samsung SDS – your next step starts here.