Sales Support & Office Administrator — Customer‑Focused

Clockwork Organisation Ltd t/a Travail Employment; Lancashire; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

20 days annual leave plus Bank Holiday

Early finish on Fridays

Ongoing training and careerdevelopment

Supportive and friendly working env

Job summary

Clockwork Organisation Ltd t/a Travail Employment in Skelmersdale is seeking an Internal Sales & Office Administrator to support a busy sales and administration team. The role covers customer service, quotations, order processing, and general office administration in a fast-paced environment.

You will work Monday to Friday with a competitive salary of £25,000–£27,000 per annum depending on experience. The position is temporary with permanent opportunities, offering ongoing training and a

Qualifications

• Experience in sales administration, customer service, or office support.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Ability to prioritise workload and work under pressure.
• Proficient in Microsoft Office including Outlook, Word and Excel.
• Good numerical and data-entry skills.

Responsibilities

• Answer incoming calls and respond to customer emails professionally.
• Prepare and issue quotations and follow up enquiries.
• Prioritise customer enquiries and sales orders.
• Process purchase orders and create estimates.
• Arrange deliveries and calculate carriage charges.
• Provide administrative support to managers and day-to-day office operations.
• Maintain accurate records and customer information; coordinate with warehouse.
• Update social media and support marketing activities.
• Develop product knowledge to provide accurate advice.
• Resolve customer queries and complaints professionally.

Skills

Sales administration

Customer service

Organisational skills

Communication

Microsoft Office

Data-entry

Telephone manner

Tools

CRM systems

Microsoft Excel

Outlook

Job description

Clockwork Organisation Ltd t/a Travail Employment in Skelmersdale is seeking an Internal Sales & Office Administrator to support a busy sales and administration team. The role covers customer service, quotations, order processing, and general office administration in a fast-paced environment.

You will work Monday to Friday with a competitive salary of £25,000–£27,000 per annum depending on experience. The position is temporary with permanent opportunities, offering ongoing training and a