Sales Support Executive

Agena Group; Highweek; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Enhanced holiday allowance

Two volunteering days per year

Employee Assistance Programme

Ongoing training and qualifications

EV charging facilities

Free parking at office locations

Lunch & Learn sessions

Regular team and company social events

Job summary

Agena Group is seeking a proactive Sales Support Executive to organise the setup of new business initiatives for our Key Client Accounts, Account Managers and Senior Sales team. The role offers hybrid working arrangements after probation and a salary of £26,436.80 per annum.

You will manage responses, coordinate service installations, and liaise with stakeholders to ensure timely, compliant delivery. Join a growing team delivering impactful outcomes.

Qualifications

• Strong organizational skills and ability to collaborate in a fast-paced environment.
• Excellent email communication and stakeholder management.
• Ability to handle deadlines and stay detail-oriented.

Responsibilities

• Deadline-driven: prioritise tasks to meet crucial deadlines and targets.
• Effective Communication: manage email correspondence and keep the team informed of developments.
• Regulatory Compliance: oversee site compliance with regulatory bodies and internal procedures.
• Strategic Planning: develop site plans to support the Validations, Appeals and Wardens teams.
• Service Coordination: schedule installations for the Service Delivery team using relevant programmes.
• Stakeholder Engagement: collaborate with internal and external stakeholders as needed.
• Client-Focused: respond promptly to client inquiries with high service standards.

Skills

Effective Communicator

Team Player

Positive Attitude

Calm Under Pressure

Job description

• Effective Communicator: A strong communicator driven to deliver topquality results.

As the UK's leading parking and technology-enabled management group, we support more than 9,000 locations across housing, healthcare, education and commercial estates. We're proud to be Carbon Neutral Britain certified and committed to creating positive outcomes for our clients, communities and colleagues alike. We're growing quickly, investing heavily in technology and expanding into new sectors, creating exciting opportunities for people who want to make an impact and be part of something ambitious. Why not join us?

Are you ready to take on a pivotal role where every day brings new challenges and opportunities? We're on the lookout for a proactive and dedicated individual to join our Sales Support team. As a Sales Support Executive you will organise the setup of new business initiatives for our Key Client Accounts, Account Managers, and Senior Sales team. In this fastpaced and varied position, no two days will be the same!

Key Responsibilities

• DeadlineDriven: Prioritize tasks to meet crucial deadlines and targets efficiently.
• Effective Communication: Manage email correspondence, ensuring the team stays informed of all developments.
• Regulatory Compliance: Oversee site compliance in alignment with regulatory bodies and internal procedures.
• Strategic Planning: Develop site plans to support the Validations, Appeals, and Wardens teams.
• Service Coordination: Schedule installations for the Service Delivery team using relevant programs.
• Stakeholder Engagement: Collaborate with both internal and external stakeholders as needed.
• Client Focused: Respond promptly to client inquiries, maintaining a high standard of service.

Who You Are

• Team Player: Someone who thrives in a collaborative environment with exceptional organizational skills.
• Effective Communicator: A strong communicator driven to deliver topquality results.
• Positive Attitude: A cando mindset, adaptable to the demands of a dynamic role.
• Calm Under Pressure: Ability to work under pressure and meet tight deadlines with ease.

Agena Values

We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success.

• Ambitious: we aim for world class service
• Disruptive: we're here to change the industry
• Ethical: we do things for the right reasons
• Insightful: we use research to guide our decisions
• Collaborative: We're better when we work together
• Innovative: we help people see things differently

Salary

£26,436.80 per annum

Hours

40 per week; Monday Friday 9am 5.00pm

Location

Newton Abbot with hybrid flexibilities after probation period

Free onsite parking. Smart casual office dress code.

Additional Information

Our selection process is as follows: Application - Competency Based Interview

You must be able to legally live and work in the UK

The postholder may be required to travel to external meetings on occasion by most effective means available.

Benefits

We know that people do their best work when they feel supported, valued and able to enjoy life beyond work. That's why we've created a benefits package designed to support your wellbeing, development and lifestyle. Through our Enjoy Benefits platform, you'll have access to a wide range of discounts and perks, from gym memberships and childcare support to travel savings, technology offers, health plans and everyday discounts.

You’ll also benefit from:

• Enhanced holiday allowance
• Two paid volunteering days each year to support a cause that matters to you
• Employee Assistance Programme - 24/7 confidential, independent and professional support
• Ongoing training, learning and development opportunities, including apprenticeships and professional qualifications
• EV charging facilities
• Free parking at office locations
• Knowledge-sharing sessions through our Lunch & Learn programme
• Regular team and company social events

We believe a great workplace is about more than benefits. It's about creating a culture where people feel connected, supported and able to make a difference.

Our Engagement Committee brings colleagues together through charity initiatives, local events, book clubs, wellbeing activities and much more. You'll also have the opportunity to get involved with our award-winning D&I Committee, helping to shape positive change across our group. As we continue to grow, we're committed to investing in our people, because their success drives ours.

We are proud to hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.

We are a Mindful Employer and are committed to supporting your mental health at work.

The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact [e-mail]

We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates.