Sales Support Executive

JR United Kingdom; Cheltenham; On-site; GBP 22,000 - 27,000; Full time

Job summary

A UK-based company specializing in web application security is seeking a Sales Support Specialist to join their growing sales team. This is a perfect opportunity for recent graduates looking to develop their sales career through a Sales Apprenticeship, gaining hands-on experience while earning a competitive salary.

Benefits

Competitive salary above market average

Share options

Comprehensive benefits package

Professional and personal development opportunities

Qualifications

• Recent graduate interested in technology and sales.
• Strong organizational and prioritization skills required.
• Attention to detail and proactive mindset essential.

Responsibilities

• Qualify sales opportunities by assessing customer needs.
• Handle inbound sales inquiries and maintain customer databases.
• Assist with administrative tasks to support sales operations.

Skills

Organizational skills

Communication skills

Attention to detail

Proactive mindset

Education

Degree-level education

Tools

Salesforce

Job description

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Our client is a UK-based company specialising in web application security. The company is renowned for developing a leading toolkit for web security testing.

The Job:

An exciting opportunity to kick-start your sales career by helping a thriving scale-up business to achieve its ambitious growth goals. If you secure this role, you will be inducted into a Sales Apprenticeship combining practical work experience with formal training and qualifications, allowing you to earn while learning and gain skills in customer service, sales techniques, and business operations.

The Sales Support Specialist will assist the sales team in qualifying opportunities, handling inbound sales inquiries, assisting with contractual administration during procurement, and supporting administrative tasks to ensure smooth sales department operations. This role is designed to develop into a direct sales executive position supporting SMB customer deals. This is not a cold-calling role.

Responsibilities:

• Qualify sales opportunities by assessing customer needs and requirements.
• Identify and prioritize high-potential leads for efficient resource use.
• Handle inbound sales inquiries promptly and professionally.
• Provide accurate product and service information to prospective customers.
• Conduct research on potential customers to identify decision-makers and relevant business information.
• Maintain an up-to-date customer database and sales leads.
• Triage incoming inquiries to determine appropriate actions.
• Assign inquiries to relevant sales team members or departments.
• Respond to emails and customer inquiries professionally and promptly.
• Follow up to ensure customer satisfaction and address additional questions.
• Assist with administrative tasks such as preparing reports, maintaining records, and managing sales documentation.
• Support completion of customer procurement forms.
• Perform ad hoc tasks to facilitate sales team operations.

Candidate Requirements:

• Recent graduate with an interest in technology and sales.
• Strong organizational and prioritization skills.
• Excellent written and verbal communication skills.
• Proactive mindset with a focus on process improvement.
• Attention to detail and accuracy.

Desired Skills and Qualifications:

• Degree-level education.
• Passion for learning.
• Experience in a customer-facing role (desirable).
• Experience with Salesforce or other CRMs (desirable).

Why Join Us?

• We are a passionate, diverse team committed to delivering excellent outcomes for our customers and colleagues.
• Our culture is our key differentiator and strength.
• We support professional and personal development with guidance from Team Leaders and Tribal Elders.

Benefits and Rewards:

We offer competitive salaries above market average based on skills and contributions, along with share options and a comprehensive benefits package.