Sales Support & CRM Administrator

Deel; Bangor; Híbrido; GBP 21.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 holidays per year

Pension Plan

Annual discretionary bonus

Discretionary annual salary reviews

Descripción de la vacante

Gaming Laboratories International (GLI) is seeking a Client Services Administrative Assistant to support the Sales team from the Bangor office in Gwynedd. The role focuses on CRM updates, proposal coordination, and generating weekly and monthly reports for internal stakeholders.

You will handle inquiries, liaise with Legal, Finance, QA, and Operations, and manage NDA and access request processes. The position requires strong communication and English proficiency.

Formación

• A passion for customer success/support.
• Experience with CRM and/or Dynamics is a plus.
• Pro-active attitude and structured way of working.
• Being a team player with strong communication skills.
• Good knowledge of the English language, verbal and written.
• Proficiency in Microsoft Word, Outlook, PowerPoint and Excel.

Responsabilidades

• Support the proposal drafting for the EMEA Sales Team and interface with Operations to provide clear, complete, and accurate proposals to clients, fulfilling the procedures and requirements of the PTS (Proposal Tracking System).
• Supporting the updates of the CRM system to keep the strength of the customer’s information, the opportunities, contacts and all information sales and client related.
• Create weekly/monthly reports and work with all levels of internal client within GLI.
• Receive and answering enquiries as well as dealing with internal and occasionally external clients via email.
• Ensure essential admin tasks are carried out whenever necessary to provide critical and effective support to fulfil procedures with Legal, Finance, QA, and other departments in GLI.
• Follow up specific processes such as NDA, new GLI Access requests, JIRA Access requests, sanity checks, Submissions for specific projects, etc.
• Ad-hoc administrative tasks

Conocimientos

Customer success

Proactive attitude

Structured work

Team player

Strong communication

CRM experience

English skills

Reporting skills

Educación

MBO/HBO level

Herramientas

CRM Dynamics

Microsoft Word

Outlook

PowerPoint

Excel

Descripción del empleo

Gaming Laboratories International (GLI) is seeking a Client Services Administrative Assistant to support the Sales team from the Bangor office in Gwynedd. The role focuses on CRM updates, proposal coordination, and generating weekly and monthly reports for internal stakeholders.

You will handle inquiries, liaise with Legal, Finance, QA, and Operations, and manage NDA and access request processes. The position requires strong communication and English proficiency.