Client Services Admin — Sales Support & CRM Focus

Gaming Laboratories International, LLC; Bangor; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

25 holidays per year

Pension Plan

Annual discretionary bonus

Discretionary salary reviews

Diverse workplace with 48 nationalites

Job summary

Gaming Laboratories International (GLI) is seeking a Client Services Administrative Assistant to support our Sales team from our Bangor office. You will handle administrative tasks, assist with proposals, maintain CRM data and generate regular sales reports, while ensuring high-quality client communications.

The role requires strong English skills, a proactive, structured approach and collaboration with multiple departments to meet vendor and client needs.

Qualifications

• Experience in supporting Sales teams and providing admin support.
• Familiar with CRM systems and sales reporting workflows.
• Excellent English, both written and spoken.
• Proactive and structured work approach with strong teamwork.

Responsibilities

• Support proposal drafting for the EMEA Sales Team and interface with Operations to provide clear proposals.
• Update the CRM to maintain customer data, opportunities, contacts and related information.
• Create weekly/monthly sales reports for internal stakeholders.
• Receive and respond to inquiries via email from internal and external clients.
• Assist with NDA, access requests, project submissions and other admin tasks.
• Handle ad-hoc administrative tasks as needed.

Skills

Customer success

CRM experience

Sales reports

Communication skills

Proactive

Structured work

Team player

English language

Microsoft Office

Education

MBO/HBO level

Tools

CRM (Dynamics)

Job description

Gaming Laboratories International (GLI) is seeking a Client Services Administrative Assistant to support our Sales team from our Bangor office. You will handle administrative tasks, assist with proposals, maintain CRM data and generate regular sales reports, while ensuring high-quality client communications.

The role requires strong English skills, a proactive, structured approach and collaboration with multiple departments to meet vendor and client needs.