Sales Support Coordinator

Wolseley Group; Warwick; Hybrid; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Annual leave increasing with length of

Pension matched up to 9%

Bonus potential

Enhanced maternity / adoption leave

Discounts (online & high street)

Healthcare access

Job summary

Plumb Centre in Warwick is recruiting for a Sales Support Coordinator on a part-time, hybrid basis. The role involves building rapport with National Account customers, processing orders, and providing timely updates.

You will regularly liaise with branch colleagues and suppliers, and support wider team accounts as needed. The position is 30 hours per week, Monday to Friday, with hybrid working (3 days in the office, 2 at home).

Qualifications

• Excellent customer service and relationship building skills.
• Confidence talking to different people.
• Strong organisational skills with attention to detail.
• Ability to multi-task.
• Adaptable, friendly & approachable attitude with a strong work ethic.

Responsibilities

• Build rapport with National Account customers as a single point of contact for support.
• Receive and process orders.
• Provide updates and respond to queries.
• Regularly communicate with branch colleagues and suppliers.
• Support wider team members' accounts as needed.

Skills

Customer service

Relationship building

Communication

Organisation

Multi-tasking

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Sales Support Coordinator - Warwick - Plumb Centre - Part Time/Hybrid Working

So, who are we?

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary, there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Support Coordinator based in Warwick, you’ll be responsible for:

• Building rapport with National Account customers as you will be a single point of contact offering support.
• Receive and process orders.
• Provide updates and respond to any queries.
• Regular communication with branch colleagues and suppliers.
• Supporting the wider team members accounts when necessary, being adaptable/flexible to support different customers.

This is a part time, permanent position working 30 hours per week Monday to Friday 09:00am - 16:00pm with 1hrs break, hybrid working 3 days in the office and 2 at home.

And here’s what we’d like you to have:

• Excellent customer service and relationship building skills
• Confidence talking to different people
• Strong organisational skills with attention to detail
• Ability to multi-task
• Adaptable, friendly & approachable attitude with a strong work ethic