Sales Support Coordinator

JR United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global, high-tech defence manufacturing organization is seeking a Sales Support Coordinator to enhance their team during a significant growth phase. The role involves delivering excellent customer service, managing sales processes, and ensuring effective communication among stakeholders. This position offers opportunities for career progression amidst a dynamic environment.

Qualifications

• Ambitious sales support professional with experience in customer service.
• Strong communication and problem-solving skills.

Responsibilities

• Deliver exceptional customer service and manage sales orders.
• Investigate customer queries and provide effective solutions.
• Coordinate repairs and maintain data accuracy in ERP and CRM.

Skills

Customer Service

Sales Order Management

Data Analysis

Communication

Problem Solving

Job description

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Are you a Sales Support Coordinator seeking employment in a global, high-tech defence manufacturing organisation?

Are you seeking opportunities for significant career progression in a rapidly growing company?

After recently securing major contracts with the MOD & US DOD, our exclusive client, a global, high-tech defence electronics manufacturer, are seeking a Sales Support Coordinator to join their elite team in ensuring seamless execution of sales operations while delivering exceptional customer service during a major period of growth (+30% YoY!).

This level of growth is offering exceptional opportunities for career progression, so this organization are looking for an ambitious sales support professional to develop and growth with the company.

Key Responsibilities of the Sales Support Coordinator

• Delivering exceptional customer service and cultivating strong client relationships.
• Managing sales orders and ensuring smooth communication with stakeholders.
• Investigating customer queries and complaints, working closely with internal departments to provide effective solutions.
• Supporting Technical Sales Managers (TSMs) with technical and commercial inquiries.
• Using data to support forecasting, reporting, and continuous improvement efforts.
• Taking the lead in coordinating repairs and maintaining data accuracy in our ERP and CRM systems.

If you are a Sales Support Coordinator looking to accelerate your career in a prestigious Defence OEM, apply today. Suitable candidates will be contacted within 24 hours