Sales Support Associate (20 hours)

Braintree Village; Braintree; Hybrid; GBP 8,200 - 11,000; Part time

Job summary

Ralph Lauren is seeking a Sales Support Associate for the Braintree Village outlet in Essex. This part-time 20-hour-per-week role focuses on delivering an exceptional customer experience and supporting sales through proactive service and product knowledge.

You will work as part of a team, embody the Ralph Lauren brand values, and help maintain store standards while using store systems to manage inventory and customer data.

Qualifications

• Experience in a customer-facing retail role is preferred.
• Strong communication and interpersonal skills essential.
• Able to thrive in a fast-paced store environment.

Responsibilities

• Deliver an extraordinary customer experience to drive sales.
• Communicate with the team to ensure excellent service.
• Provide product and customer feedback to managers.
• Assist with deliveries and replenishment to optimise the product offer.
• Maintain store systems and merchandise standards.

Skills

Customer service

Team player

Excellent communication

Fast-paced environment

Job description

Sales Support Associate

Ralph Lauren Location: Braintree Village Contract type: part-time Pay: TBC Closing Date: Closing Date:

ABOUT US

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren , we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

THE ROLE

We're looking for a Sales Associate to join the Ralph Lauren team in our Braintree Village Outlet in Essex. This is for a Part time 20 hours per week contract.

WHATYOU'LL DO

One team focused on the consumer

• Deliver an extraordinary customer experience to drive sales
• Communicate consistently with the team to ensure an excellent customer service
• Provide product and customer feedback to managers
• Assist with deliveries and replenishment to optimise the product offer for customers

Ralph Lauren Brand Ambassador

• Provide a welcoming and elevated experience
• Embody the Ralph Lauren values and spirit

Operations

• Use the Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the customer database
• Maintain established operational and merchandising store standards
• Store maintenance

ABOUT YOU

• You’ll be an energetic, passionate, and results-driven team player
• You’ll have experience in a fast-paced environment
• You’ll have excellent communication skills

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work