Sales Support Associate

Ralph Lauren; York and North Yorkshire; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discounts

Benefits package

Inclusive environment

Job summary

Ralph Lauren is seeking a Store Brand Ambassador to join our York-based team. You will deliver exceptional customer service, help with replenishment, and uphold the brand's elevated shopping experience. This role emphasizes a customer-first culture and operational efficiency in a premium retail setting.

Ideal candidates are energetic, proactive, and able to thrive in a fast-paced environment while maintaining strong organisational skills and teamwork.

Qualifications

• Experience in a fast-paced environment.
• Proactive and well-organised with a customer-first approach.
• Strong communication and teamwork skills.

Responsibilities

• Deliver customer support excellence and drive operational efficiencies.
• Assist with deliveries and replenishment to optimise the product offer for customers.
• Communicate consistently with the team to ensure excellent customer service.

Skills

Fast-paced environment

Proactive

Organisational skills

Customer service

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

What You'll Do

One team focused on the consumer

• Deliver customer support excellence and operational efficiencies
• Assist with deliveries and replenishment to optimise the product offer for customers
• Communicate consistently with the team to ensure an excellent customer service

Ralph Lauren Brand Ambassador

• Embody the Ralph Lauren values and spirit
• Demonstrate a customer-first culture
• Support operational efficiencies to create a welcoming and elevated experience

Operations

• Use the Ralph Lauren store systems and procedures to enhance operational efficiencies
• Use replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards
• Store maintenance

Who You Are

• Energetic, passionate, and results-driven team player
• Experience in a fast-paced environment
• Proactive and organisational skills