Sales support Associate

Ralph Lauren Corporation; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company that represents an iconic lifestyle brand, where you can truly be yourself at work. This dynamic role focuses on delivering exceptional client experiences, embodying the brand's values, and contributing to a culture of inclusion. As a brand ambassador, you'll create an elevated shopping environment while collaborating with a passionate team. With exciting career opportunities and a competitive benefits package, this position is perfect for energetic individuals who thrive in a premium retail setting. If you're ready to make a difference and drive sales in a unique environment, this is the role for you.

Benefits

Competitive Benefits Package

Employee Discounts

Inclusive Work Environment

Career Opportunities

Qualifications

• Energetic and passionate team player with experience in premium/luxury environments.
• Excellent communication skills and strong product knowledge.

Responsibilities

• Deliver extraordinary client experiences to drive sales.
• Maintain operational and merchandising standards in the store.

Skills

Customer Service

Communication Skills

Product Knowledge

Team Collaboration

Education

Experience in Premium/Luxury Environment

Tools

Ralph Lauren Store Systems

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

WHAT YOU'LL DO

One team focused on the consumer

• Deliver an extraordinary client experience to drive sales
• Communicate consistently with the team to ensure an excellent client service
• Demonstrate good product knowledge and provide product and client feedback to managers

Ralph Lauren Brand Ambassador

• Create a unique and elevated environment in line with the Ralph Lauren sales code
• Embody the Ralph Lauren values and spirit
• Demonstrate a client-first culture

Operations

• Use the Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the client database
• Participate in store merchandising activities in line with the Ralph Lauren standards and creative directives
• Maintain established operational and merchandising store standards

Experience, Skills & Knowledge

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment
• Excellent communication skills with product knowledge