Sales Support Associate

Michael Page; Burgess Hill; On-site; GBP 28,000 - 32,000; Full time

Job summary

Michael Page in Burgess Hill is seeking a Sales Support Associate to back the sales team in day-to-day operations, ensuring seamless customer service and efficient processes. The role focuses on managing orders, liaising with clients and supporting the wider sales function.

Based in Burgess Hill, this permanent position offers exposure to a well-established business in the industrial/manufacturing sector. Strong organisational, communication and IT skills are essential to succeed.

Qualifications

• Strong organisational and administrative skills.
• Experience in a support role, ideally within the sales or industrial/manufacturing sector.
• Excellent communication and customer service abilities.
• Proficiency with office software, including spreadsheets and databases.
• A proactive approach to problem-solving and attention to detail.

Responsibilities

• Process and manage customer orders accurately and efficiently.
• Provide administrative support to the sales team to help achieve business objectives.
• Respond to customer enquiries and provide timely updates on orders and deliveries.
• Maintain accurate records and documentation related to sales activities.
• Collaborate with internal teams to ensure smooth order fulfilment and customer satisfaction.
• Assist in preparing sales reports and presentations as required.
• Handle general office duties to support the sales department's operations.
• Identify opportunities to improve processes and enhance customer experiences.

Skills

Organisational skills

Administrative support

Customer service

Office software

Tools

Microsoft Office

CRM systems

Job description

As a Sales Support Associate in the industrial/manufacturing sector, you'll play a key role in assisting the sales team with the day-to-day operations, helping to ensure seamless customer service and efficient processes. Based in Burgess Hill, this permanent position will see you managing orders, liaising with clients, and supporting the overall sales function.

A company based in Burgess Hill, operating in the industrial/manufacturing sector.

Description

• Process and manage customer orders accurately and efficiently.
• Provide administrative support to the sales team to help achieve business objectives.
• Respond to customer enquiries and provide timely updates on orders and deliveries.
• Maintain accurate records and documentation related to sales activities.
• Collaborate with internal teams to ensure smooth order fulfilment and customer satisfaction.
• Assist in preparing sales reports and presentations as required.
• Handle general office duties to support the sales department's operations.
• Identify opportunities to improve processes and enhance customer experiences.

Profile

A successful Sales Support Associate should have:

• Strong organisational and administrative skills.
• Experience in a support role, ideally within the sales or industrial/manufacturing sector.
• Excellent communication and customer service abilities.
• Proficiency with office software, including spreadsheets and databases.
• A proactive approach to problem-solving and attention to detail.

Job Offer

• Competitive salary of £28,000 to £32,000, dependent on the level of experience.
• Opportunity to work in a well-established business.
• Permanent position based in Burgess Hill.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.