Sales Professional

FashionUnited Group; Greater London; Hybrid; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Discounts

Benefits package

Inclusive environment

Job summary

Ralph Lauren Corporation in the United Kingdom is seeking a Brand Ambassador to deliver an extraordinary client experience through brand storytelling and exceptional service. You will represent the brand in-store, build relationships with VICs, and contribute to selling culture with knowledge of products and standards.

You will collaborate with the team on merchandising, store operations, and feedback to leadership.

Qualifications

• Experience in premium/luxury retail environments.
• Excellent communication and client service skills.
• Ability to contribute to in-store merchandising and product knowledge.

Responsibilities

• Deliver exceptional client experience through brand storytelling and customer engagement.
• Build loyalty by developing VIC client relationships and leveraging clienteling resources.
• Collaborate with store team and management on sales opportunities and feedback.

Skills

Luxury retail experience

Excellent communication

Store operations knowledge

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

WHAT YOU'LL DO

One team focused on the consumer

• Deliver an extraordinary client experience through Brand storytelling and by fostering synergies between categories to drive sales in store or via out-reach
• Build a loyal client database of Very Important Customers (VICs) leveraging the company clienteling and digital resources
• Communicate consistently with the team to ensure excellent client service and with the manager on commercial opportunities and providing client feedback

Ralph Lauren Brand Ambassador

• Create a unique and elevated environment in line with the Ralph Lauren sales code
• Embody the Ralph Lauren values and spirit
• Support the manager(s) developing the team's product knowledge and Selling Culture

Operations

• Be an expert of the Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the client database
• Participate in-store merchandising activities in line with the Ralph Lauren standards and creative directives
• Maintain established operational and merchandising store standards

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in premium/ luxury environment
• Excellent communication skills with in-depth product knowledge

Want to know more about working at Ralph Lauren?

England, United Kingdom of Great Britain and Northern Ireland