Sales Support Assistant

TN United Kingdom; Coventry; On-site; GBP 27,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated administrator to join their team in Coventry. In this full-time, office-based role, you will be responsible for managing customer interactions, processing orders, and supporting various administrative functions. Your attention to detail and proficiency in Microsoft Office, especially Excel, will be crucial for success. This permanent position offers a competitive salary and the opportunity to work within a dynamic manufacturing environment, where your contributions will be valued and impactful.

Qualifications

• Previous administration experience is essential.
• Strong attention to detail and confidence with Microsoft Office and Excel.

Responsibilities

• Monitor and manage the inbox, process orders, and liaise with the transport team.
• Respond to customer queries and complaints, and support general administrative duties.

Skills

Administration Experience

Attention to Detail

Microsoft Office

Excel

Sales Order Processing System

Tools

Microsoft Office

Excel

Job description

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Your new role

You will be responsible for monitoring and managing the inbox, processing orders, liaising with the transport team, responding to customer queries and complaints, involved in reporting and analysis, monitoring and managing customer bookings, and supporting with general ad hoc administrative duties. The hours for the position are Monday to Friday, 08:30 to 17:00, full-time, office-based.

What you’ll need to succeed

You will need to have previous administration experience, strong attention to detail, be confident with Microsoft Office and Excel, and ideally have previous experience using a sales order processing system.

What you’ll get in return

You will have a permanent position working for a manufacturing organisation and will receive an annual salary of £27,000 to £30,000 depending on experience.