Sales Support & Administration

Drax; Ipswich; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Discretionary bonus

Private healthcare

SAYE (Sharesave)

Personal accident cover

Group pension up to 10%

25 days holiday + bank holidays

Professional body membership cost re-fi

Job summary

Drax Group in Ipswich is seeking a Sales Support and Administration professional for a hybrid role (3 days per week in office). The role involves supporting all sales functions, preparing customer information and pricing, and managing queries.

You will work closely with internal teams to ensure contracts are prepared accurately and on time, with training available if you’re new to the sector. The company offers a supportive environment and opportunities to develop in energy sustainability.

Qualifications

• Strong command of Excel and Office applications for data handling and pricing
• Solid understanding of sales support processes and documentation
• Ability to meet tight deadlines while delivering excellent customer service
• Willingness to learn about the electricity/energy sector and apply new knowledge

Responsibilities

• Provide comprehensive administrative support across all sales functions to ensure smooth operations.
• Prepare customer information, generate pricing, and secure offers using internal systems.
• Respond to inquiries by phone and email, identify solutions, and communicate clearly.
• Coordinate with internal stakeholders to prepare contracts efficiently and to a high standard

Skills

Attention to detail

Time management

Learns quickly

Tools

Excel

Office applications

Job description

Sales Support and Administration Ipswich/hybrid (3 days per week in the office) CLOSING DATE– 23 November

Who we are:

We’re not just talking about making a difference, we’re making it happen. Wegenerate dispatchable, renewable power and create stable energy in an uncertainworld. Building on our proud heritage, we have ambition to become the globalleader in sustainable biomass and carbon removals.

You’ll be joining our teams of practical doers, future thinkers and businesschampions. We’re enabling a zero carbon, lower cost energy future for all, andworking hard to decarbonise the planet for generations to come.

About the role:

As a key member of our team, you will:

• Deliver comprehensive administrative assistance across all sales functions,ensuring smooth day-to-day operations.
• Accurately prepare customer information, generate pricing, and secure offersusing our internal systems.
• Respond to queries via phone and email, identify solutions, and communicatethem clearly and effectively.
• Work closely with internal stakeholders to ensure contracts are preparedefficiently and to the highest standard.

Who we’re looking for:

To thrive in this role, you’ll ideally bring:

• A strong command of Excel and other Office applications, with the ability tocreate, manage, and maintain multiple spreadsheets - while handling dataprocessing and administrative tasks with precision.
• A solid understanding of the sales support process, exceptional attention todetail, and the ability to juggle competing priorities in a fast-pacedenvironment.
• Proven ability to meet tight deadlines while delivering outstanding customerservice and accurate administrative support.
• Familiarity with the electricity market is a plus. If you’re new to thesector, we’ll provide comprehensive training—you just need -to show us yourability to learn quickly and apply new knowledge effectively.

Rewards and benefits:

As you help us to shape the future, we’ve shaped our rewards and benefits tohelp you thrive and support your lifestyle. If successful in this role you’ll get:

• A discretionary bonus depending on company performance
• Private Healthcare
• SAYE (Sharesave): discretionary scheme from time to time
• Personal accident cover
• Group personal pension plan where we’ll pay up to 10%
• Holiday 25 days plus bank holidays
• Reimbursement of the cost of your annual membership of one relevant andappropriate professional body

We’re committed to making a tangible impact on the climate challenge we allface. Drax is where your individual purpose can work alongside your careerdrive. We work as part of a team that shares a passion for doing what’s rightfor the future. With Drax you can shape your career and a future forgenerations to come.

Together, we make it happen.

At Drax, we’re committed to fostering an environment where everyone feelsvalued and respected, regardless of their role. To make this a reality, weactively work to better represent the communities we operate in, fosterinclusion, and establish fair processes. Through these actions, we build thetrust needed for all colleagues at Drax to contribute their perspectives andtalents, no matter their background.