Sales Supervisor - White City Westfield

Michael Kors; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the retail fashion industry is looking for a Sales Supervisor in Greater London. The role involves leading a team to deliver exceptional customer experiences and achieve sales goals. Candidates should have proven retail experience and strong communication skills. The company offers a competitive compensation package and values diversity and inclusivity in the workplace.

Benefits

Competitive compensation package

Clothing allotment

Qualifications

• Proven retail experience with a fast-paced retailer.
• Technologically proficient to drive sales.

Responsibilities

• Lead and coach the store team to ensure exceptional customer experiences.
• Manage client database to increase sales.

Skills

Communication

Teamwork

Customer Experience

Technological Proficiency

Positive Attitude

Education

Retail Experience

Tools

Microsoft Office

Job description

3 days ago Be among the first 25 applicants

"I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but

also that I can give them a place where they can achieve theirs."

Who Are You:

Our Sales Supervisors are empowered to achieve personal and store goals through coaching and leading their team to deliver an elevated Customer Experience, both in-store and virtually. Our Sales Supervisors have exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism.

What You’ll Do:

People

• Inspire, lead and coach the store team and collaborate with the host store to create a culture of performance, delivery and accountability.
• Support the management team in training and developing the store team and onboarding new joiners.

Sales and Service

• Lead the team of MK Ambassadors to ensure they are prioritising exceptional customer experiences to drive loyalty and repeat business both in-store and through Virtual Shopping.
• Ensure MK Ambassadors maintain client communication using all available clienteling apps and tools.
• Proactively manage the client database to increase sales.
• Ensure sales and unit goals and all relevant KPIS are set for MK Ambassadors and communicated effectively.

Operations

• Ensuring loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss, collaborating with the SM, ASM and LPRM.
• Ensure all company communication platforms are used effectively and relevant actions taken.

You’ll Need to Have:

• Relevant proven retail experience with a fast-paced retailer
• Technologically proficient, with the ability to leverage technology to drive sales and customer experience.
• Able to work and thrive in a fast-paced retail environment, keeping a positive attitude and maintaining speed, energy and optimism.
• Proficiency in KPIS and Microsoft Office

What We Offer:

• Competitive compensation package
• Clothing allotment

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Management, and Sales

• Industries

  Retail Apparel and Fashion, Retail, and Retail Luxury Goods and Jewelry

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